DTB Tanzania

This banking software acts as a virtual relationship manager to guide potential customers about the products and services that banks offer. It provides all the information to the customers that they may need, such as types of accounts, loan or credit requirements, and the cards that the banks offer. This way, it reduces the burden on employees to answer customer queries through automated conversations. It can also collect lead data while conversing with the customers to increase the conversion rate and push the customers into the sales funnel.

Features and Benefits :

  • This chatbot offers information about core banking solutions such as accounts, loans, and cards that customers can avail.
  • They can select these options to find out more about the specific service.
  • It collects contact information from the customer during the conversation and transfers their application to the concerned representative.
  • It engages the customers with interactive conversation.
  • Provide better digital experience.
  • It can be accessed 24/7, 365 days a year.
  • Reduces overhead business expenses.
  • Increases the conversion rates and sales for the organization.
  • Similar Templates in finance-banking Industry

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