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What is a RAG AI Agent? The complete guide to knowledge-powered customer experience
Imagine calling customer support and getting connected to an agent who has instant access to every product manual, policy document, and support article your company has ever published, and can understand exactly what you need in seconds. That’s not a fantasy about hiring thousands of expert agents. It’s the reality of RAG AI Agents. If […]
The new era of automated customer experience: Why enterprise B2C leaders are rethinking everything
When your customer base numbers in the hundreds of thousands or millions, customer experience stops being a department and becomes an existential challenge. Banks field thousands of balance inquiries daily. Insurance companies navigate complex claims processes across multiple touchpoints. Government agencies serve diverse populations with varying needs and literacy levels. The common thread? They’re all […]
Customer support Knowledge Base: Best practices for 2025
Your customers don’t want to wait on hold. They don’t want to explain their problem three times to different people. Most of the time, they just want a quick answer so they can get back to what they were doing. That’s where a customer support knowledge base comes in. Your customer support AI Agent is […]
Customer experience technology in 2025: What actually works and what doesn’t?
Something strange is happening in the customer experience world. Companies are spending more on technology than ever before, but customers aren’t happier. In fact, many feel like businesses have lost touch with what matters. The problem isn’t a lack of tools. Most organizations are already using a dozen or more platforms to manage customer interactions. […]
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Blog archives
How to improve customer experience in banking using AI Agents?
Customer experience automation: The complete guide to CXA in 2025
How to measure customer experience: The complete guide for AI-powered support and growth
Key features of Agentic AI: What makes AI Agents effective for customer experience
What is a RAG AI Agent? The complete guide to knowledge-powered customer experience
The new era of automated customer experience: Why enterprise B2C leaders are rethinking everything
Customer support Knowledge Base: Best practices for 2025
Customer experience technology in 2025: What actually works and what doesn’t?
Conversational AI for customer service: Scaling with empathy
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Our journey in a few numbers
With Tars you can build Conversational AI Agents that truly understand your needs and create intelligent conversations.
years in the conversational AI space
global brands have worked with us
customer conversations automated
countries with deployed AI Agents