Freemium
For individuals and small businesses.
$0/month
50 conversations per month
Basic LLM models
Training limit of 5 Knowledge Bases
Access to help guides
Community support
Data encryption
1 month of data retention.
Tars AI Agents: Let AI handle your customer queries
Premium
For mid-size businesses scaling their operations.
$499/month
Conversations required per month
- Advanced LLM models
- Training limit of 20 Knowledge Bases
- Live Chat support
- ISO & SOC 2 Compliance
- 12 months of data retention
Enterprise
For large teams and organizations.
Custom Pricing
Customizable volume
White-glove onboarding
Unlimited Knowledge Bases
Custom integrations
Dedicated account manager
Role-based access control
ISO, SOC2, and HIPAA Compliance
SSO
Configurable data retention
Tars AI Agents: Add-ons
Live Chat
$600/yr/seat
Hand over the conversation to a live agent for a quicker and easier resolution.
Available for: Premium plan buyers and Enterprise plan buyers
Professional support services
$5000/yr/agent
Get access to a designated customer success manager and guided support.
Available for: Premium plan buyers
Compare and select
| Features | Freemium | Premium | Enterprise |
|---|---|---|---|
Data processing | |||
| Answer retrieval from data | | | |
| Basic extraction & chunking | | | |
| Cloud connectors (Zendesk, Salesforce, etc.) | | | |
| Extraction of tables/images | | | |
| Chunk ranking strategies | | | |
| Custom extraction strategies | | | |
| Role-based access control | - | - | |
Analytics | |||
| Interactions history | | | |
| Data retention | 1 month | 12 months | Configurable |
| Answer analytics | | | |
| Date range configuration | | | |
| Data transfer | | | |
Support | |||
| Community support | | | |
| Email support | - | | |
| Live Chat support | - | - | |
| Designated customer success manager | - | - | |
| First response SLA | - | - | |
Compliance and administration | |||
| Predefined roles | - | | |
| Custom roles | - | | |
| Single Sign-On (SSO) | - | - | |
| Role-based access | - | | |
Brand-specific customization | |||
| Knowledge Base configuration | 5 | 20 | Configurable |
| White-labelling | "Powered by" label | Customizable branding | Customizable branding |
Chosen by 800+ global brands across industries
FAQs
For Customers
For Teams