Lead Generation Chatbot for Credit Card Application

Customers in the banking industry often find it difficult to fill up long and exhaustive forms while applying for services, like credit cards. It involves a lot of manual work, and sometimes it may take days to process the application. The virtual assistant with a chat interface takes these problems care of. It makes the application process engaging and quick with conversational AI to increase customer experience and satisfaction.

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Features and Benefits :

  • The CreditCare acquisition chatbot helps customers decide the type of credit card they want to buy. They can start interacting with the credit card acquisition chatbot by entering their name.
  • Users can then select the type of card that suits their needs, including travel rewards, cash back rewards, and credit building.
  • Customers can further narrow down their preferences.
  • They need to share their contact details for further processing of the application and pass the application to the concerned team.
  • It acts as a customer acquisition vehicle for credit card applications.
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    Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

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    My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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