1. The auto dealer software asks the customer to choose the loan they want help with from a given list: medium & heavy, small & light vehicles, used vehicles, passenger vehicles, or corporate lending.
2. It asks them if they want an executive to call them and then it collects their phone number, and email address, and asks them to select a date and time for the call.
3. If the customer wants to apply online, the chatbot collects their name, email address, monthly salary, average bank balance, pin code, and residential status.
4. It asks them to upload a PAN card.
5. It can provide real time customer service and provide a good customer experience.
6. It can be configured to give way to multiple auto financing opportunities for auto lenders.
7. It can be customized to cater to popular customer demands to maintain a good level of customer satisfaction.
8. It is easy to use and can be installed on any device.
9. It provides a seamless experience for both the customer and the lender.
10. It saves money for the company because there are no human resources involved.