1. The chatbot asks for the customer's total annual income, the monthly debt amount, the estimated amount they can pay annually as property tax, the downpayment amount, and the amount they are willing to pay as their monthly premium.
2. It asks them for the term of the loan they want to avail of and the estimated interest rate.
3. It collects their name and email address.
4. It can be configured to suggest the most suitable loan program to the customer based on the purchase price, their credit score, credit card balance, mortgage interest rate, and mortgage loan term.
5. It can be configured to explain the mortgage process.
6. It can be used for mortgage pre-qualification.
7. It can provide quality service by giving an accurate estimate of the customer's affordability.
8. It can help borrowers in setting their financing goals.