1. The chatbot asks the customer if they want to start the application process or know the features of the account.
2. It asks them if they are salaried or self-employed.
3. It collects their name, phone number, email address, and city.4. It can introduce a banking product to the customers of the banking industry.
4. It can be customized according to the current consumer mindset.
5. It can provide cross-sell opportunities to banks looking to sell their financial products.
6. It can improve the customer experience of potential customers.