Country Specific Insurance Chatbot
Self-service is the best service, and this is what an automated insurance chatbot conversation does. Chat automation can help your customers know all about your insurance company's insurance policies and file an insurance claim in seconds without any obstruction for an improved customer experience.
Features and Benefits :
The chatbot asks the user if they would like to learn about the kinds of insurance that the company provides, know why they should their services, or would like to connect with a human agent.It asks the customer their country of residence in order to find the right products and services for them.Based on their choice, the chatbot asks them if they are looking for the right insurance plan or to apply for an insurance claim.The chatbot lists the extensive coverage options that the company offers and asks the customer to select any one of those.It allows the user to pay their insurance premium via multiple media, such as the ABA app, Wing app, Wing agent, or a bank.It collects the customer's name, gender, age, phone number, and email address to send them the details on the insurance coverage of their choice.It helps in increasing sales by providing a better customer experience through self-service.It increases efficiency by reducing manual data entry.It reduces errors by automating the entire process.It increases customer satisfaction by making it easy for customers to get information regarding their insurance policy.It ensures higher conversion rates by helping users complete the task at hand.
