Claim Filing Customer Support

Does your insurance company wish to make the claim filing process smooth and frictionless for potential customers? AI-powered chatbots are the solution. This insurance claims filing chatbot template can help take the customer through the claims process in a matter of seconds - from showing them the types of insurance available to be claimed to collecting their contact details. In other words, it lets your business adopt a whole new approach to customer service.

Explore Insurance solutions

Features and Benefits :

  • The chatbot asks the customer to select the type of insurance claim they want to file, such as auto+motorcycle, auto, home+personal property, health, life, recreational vehicle, etc.
  • Based on the customer's choice, it asks questions like what was the date and time of the incident, what vehicles/property were involved in the incident, can you describe the damages, what was the location of the incident, etc.
  • It collects the insured's name, phone number, email address, and zip code.
  • It helps reduce call center costs by reducing the number of calls that need to be taken by agents.
  • It reduces agent workload by automating the collection of information needed to complete a claim.
  • It increases agent productivity by making it easier for them to focus on other tasks.
  • It can also be used to gather feedback from customers about their experiences with the chatbot.
  • It saves money by allowing you to scale up or down based on demand.
  • Similar Templates in Insurance Industry

    Insure your customer satisfaction with Tars AI Agents

    Insurance Concierge AI

    Insurance Concierge AI offers a comprehensive package of features designed specifically for insurance companies.

    Insurance Advisor AI

    Insurance Advisor AI is designed to help insurance companies guide potential customers through tailored buyer journeys.

    Insurance Workflow AI

    Insurance Workflow AI for internal automation

    Read more
    industry-insurance-hero

    Frequently Asked Questions

    Trusted by 500+ Global Brands

    ClientsClients_tabletClients_mobile
    happy robot

    The future of customer experience is conversational.

    Join us today

    Ready for higher conversion rates?

    Book a slot with a Tars expert to see how chatbots can increase your conversion rate by 50%

    Tars is rated #1 in the Chatbot Platform Category

    Manager of IT Services

    Manager of IT Services

    Real Estate

    industry

    Real Estate

    category

    IT Services

    capacity

    50M - 250M USD

    The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.

    Lindsey Roark Mayes

    Lindsey Roark Mayes

    Ex-Director of SOS IT (State of Indiana)

    Lindsey Roark Mayes
    industry

    Government

    Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

    Marketing Operations Manager

    Marketing Operations Manager

    Healthcare and Biotech

    Marketing Operations Manager
    industry

    Healthcare and Biotech

    category

    Marketing

    capacity

    30B + USD

    The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

    Levi Eastwood

    Levi Eastwood

    Marketing Director, UCI Paul Merage School of Business

    Levi Eastwood
    industry

    Education

    Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

    Product Manager

    Product Manager

    Finance (non-banking)

    Product Manager
    industry

    Finance

    category

    Product Management

    capacity

    50M - 250M USD

    My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

    BlobBlob green
    book_demo

    Book Your Personalized Demo

    What our customers say

    Videos

    happy robot

    The future of customer experience is conversational.

    Join us today