1. The chatbot asks the user to select their location.
2. It asks them to either upload doctor's prescription or enter the medicine names.
3. If the user knows the name of the medicines, it asks them to enter that along with the amount that they require (e.g. 1 bottle, 2 strips).
4. It asks them to attach a doctor's prescription (if they have any).
5. It collects their phone number, full name, and address.
6. It asks them to choose a delivery date and time.
7. It asks them to enter the coupon code (if they have any).
8. It allows them to add any comment at the end.
9. It can be used to send patients reminders regarding their orders on their mobile devices.
