Chatbot for Dental Health survey

Dental patients, unlike those who have undergone surgery, operations, or even mild discomfort, are rarely accompanied by an attendant, and are typically not at their best when leaving. This makes it difficult for dental clinics to obtain feedback on their services, just as it is difficult for hospitals to do so. It wouldn't be appropriate to ask them to fill out a questionnaire or submit comments under these circumstances. It is, nonetheless, crucial to solicit comments. Having easy online access may help dental offices standardize their current method of collecting patient feedback about the dental services and their oral health. The patient or caretaker may offer input from the convenience of their home by clicking on a link that takes them to a chatbot platform which asks common questions. Interested businesses have the option of tailoring the chatbot template according to their needs.

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Features and Benefits :

  • It captures the feedback of the patients in an interactive manner, ensuring enhanced customer experience.
  • It can help the customer service department by automating a lot of routine tasks.
  • It asks the visitor questions and gathers information about their prior dental care experience.
  • This chatbot can gather basic contact information from the visitor that can be used to contact them to book appointments.
  • It ensures visitor engagement.
  • It uses artificial intelligence, which is the future of customer experience.
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    Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

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    My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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