1. The chatbot explains in detail the CRISPR technology with an example.
2. It explains the negative side of that technology as well.
3. It can boost the patient experience.
4. It can be used to automate certain complex tasks without human intervention.
5. It can save time for a human agent.
6. It can be used as a personal health assistant.
7. It can be configured to answer basic questions related to a medical service.