Making Government More Accessible Using Chatbots

Whether an employee is setting up their work email or a citizen is paying their utility bill, we can make the process easier. Our chatbots help government agencies reduce friction in business processes by making information more accessible.

Making Government More Accessible Using Chatbots

Whether an employee is setting up their work email or a citizen is paying their utility bill, we can make the process easier. Our chatbots help government agencies reduce friction in business processes by making information more accessible.

TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA
TRUSTED BY CITIES AND STATE AGENCIES ACROSS NORTH AMERICA

Always be open for service

Your customer service doesn’t have to stop at 5 PM. Chatbots don’t take breaks, they don’t sleep and they deliver a consistent and accurate response to every query that comes their way.

Always be open for service

Your customer service doesn’t have to stop at 5 PM. Chatbots don’t take breaks, they don’t sleep and they deliver a consistent and accurate response to every query that comes their way.

Make information easier to find

Government websites are filled to the brim with valuable information. Unfortunately, this makes the right information hard to find. Our chatbots serve as on-site concierges that help visitors navigate to the exact resource that they need quickly and easily.

Make information easier to find

Government websites are filled to the brim with valuable information. Unfortunately, this makes the right information hard to find. Our chatbots serve as on-site concierges that help visitors navigate to the exact resource that they need quickly and easily.

Reduce the burden on your employees

Your employees have enough on their plate. They don’t need to deal with basic, repetitive customer service queries. Let your chatbot field these queries so that your employees can focus on tasks that actually require their expertise.

Reduce the burden on your employees

Your employees have enough on their plate. They don’t need to deal with basic, repetitive customer service queries. Let your chatbot field these queries so that your employees can focus on tasks that actually require their expertise.

How it works

Map out your business processes

Using our no-code chatbot builder, we will help you map out your business processes into easily navigable conversational flows.

Deploy your chatbot

We will publish your chatbot either as a widget on your website, as a standalone webpage, or in your mobile app. Regardless of the channel, the process takes less than 15 minutes.

Analyze, Integrate and Optimize

Our work doesn’t end once the chatbot has been deployed. We will monitor how people are using the chatbot, send the data to your databases and optimize the chatbot to meet the user’s needs.

Map out your business processes

Using our no-code chatbot builder, we will help you map out your business processes into easily navigable conversational flows.

Deploy your chatbot

We will publish your chatbot either as a widget on your website, as a standalone webpage, or in your mobile app. Regardless of the channel, the process takes less than 15 minutes.

Analyze, Integrate and Optimize

Our work doesn’t end once the chatbot has been deployed. We will monitor how people are using the chatbot, send the data to your databases and optimize the chatbot to meet the user’s needs.

Why customers love Tars

How the State of Montana fixed its DMV Customer Service using a Chatbot

How Indiana INBiz saved $200,000 with a Chatbot

What our customers say


  • — Lindsey Roark Mayes, Director of SOS IT (State of Indiana)
    Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We’re saving an average of 4,000+ calls a month and can now provide 24/7/365 customer service️ along with our business services.

The future of customer experience is conversational. Join us today.

The future of customer experience is conversational. Join us today.