Transform Tax Portals With AI Chatbot Assistants

Be it with tax certificates or split payments, automatically assist your taxpayers in navigating assessment & collection stages, at a fraction of traditional contact center costs.

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The Tars Impact

200K
customer service questions automated
$500K
annual savings using a chatbot
100%
L1 citizen support automated
194%
reduction in call wait times

How Local & State Tax Offices Can Leverage AI Chatbots For…

Property Tax Collection

From payment plans to e-bill registrations, instantly help your taxpayers navigate the necessary forms, fines and appointments with an AI Chatbot Agent.

Simplifying Exemptions

Eliminate call wait-times and improve customer satisfaction by automatically resolving exemption eligibility & application questions from soldiers, veterans and disabled home-owners.

Permit Applications

Be it alcohol or vending machine permits, turn complex application procedures into a guided journey — with an AI Chatbot Agent that’s always available, 24x7.

Livechat Handover

When facing a particularly complicated customer query, the AI Chatbot will seamlessly handover the conversation to a human agent by leveraging our Native Livechat capabilities.

Tax Assessor-Collector Chatbot

Experience now the next-gen customer service of our Virtual Tax Assistant.

Easy Access to Tax Services

Instead of searching through multiple pages & links, users get easy, one-stop access to the most frequently used property tax services. Easy navigation here equals less calls for your contact center!

Quick Qualification Check

Taxpayers are often confused about whether they qualify for an exemption. So the bot first qualifies the user based on their soldier/veteran/family status and then automatically presents them with the right choice!

Simplified Permit Navigation

Since some permits require the user to navigate through multiple departments, links and portals — the flow here simplifies the process into an easy conversation, with the right redirects and customer support.

Livechat Handover

For the especially tricky questions, our chatbot will create a support ticket and simply handover the query to an actual human agent. Not only will this be a better experience for your user, but you’ll save $$ as only complex questions get escalated.