What is a Government chatbot?
A Government chatbot is a fully automated piece of software that has a conversation with your prospects to capture and qualify leads in your digital marketing campaigns.
Government Case Studies
How The Missouri Secretary of State Automated 200,000 Customer Service Conversations Using A Chatbot
For years, Missouri’s Secretary of State faced a problem that is common in the world of government. They were receiving thousands of customer service questions that they couldn’t answer efficiently. This led to clogged employee inboxes, long helpline hold times, and worst of all, low citizen satisfaction. Using Tars chatbots, they were able to turn \[…\]
How Indiana INBiz saved $200,000 with a Chatbot
When you think of cutting-edge marketing campaigns, local government is certainly not the first industry that comes to mind. But that might be about to change. There are a handful of creators around the world working to improve the way governments convey their message to citizens, and we were lucky enough to speak with one \[…\]
How Chatbots can help Government Agencies provide amazing Customer Experience
If you speak to anyone about their local DMV (or equivalent organization), they will likely complain to you about the long lines, slow service and confusing forms that are near ubiquitous across the world. Such a state of affairs is more than inconvenient, it is downright tragic. The services offered by state and local government \[…\]
[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction
Why do chatbots matter in government? Imagine if citizens could interact with government in a personable way, in a way that users can relate to, in a way that cuts through the red tape on the backend so the user doesn’t have to on their end. Imagine a system that can be developed and maintained \[…\]