Improve customer experience with intelligent AI Agents
Customers struggle with complex insurance challenges: understanding policies, finding the right coverage, and managing claims. Build AI Agents that provide instant, personalized solutions that simplify the insurance experience, build trust, and improve customer loyalty.
Customer experience automation that fits your needs
Build intelligent Conversational AI Agents that truly understand context, sentiment, and intent to deliver natural, human-like interactions.
Improve resolution rate from day one
Answer high-volume support queries with AI Agents trained on your data so that every response is accurate and personalized. Leverage AI Agents that reason, empathize, and take action.
Improve conversion rate by never missing out on leads
Never lose out on customer acquisition opportunities. Tars AI Agents engage visitors instantly, qualify buying intent, and capture leads, so your revenue never slips away at any hour.
Insurance
Claims at lightning speed for every customer
With Tars you can build Conversational AI Agents that truly understand your needs and create intelligent conversations.
Intelligent policy guidance
Help customers find the right insurance in seconds. Train AI agents on your custom Knowledge Base and provide insurance solutions that match customer requirements, increasing conversion rates and customer satisfaction. AI Agents can compare multiple policy options, explain complex terms, and recommend the best coverage with high accuracy.
Automated claims processing
Improve claims management with AI Agents that enable instant claim submissions, real-time status updates, and quick damage assessments. Use advanced image recognition and data analysis to speed up claim verification, reduce processing times, and identify potential fraudulent activities. Customers receive faster settlements while insurers improve operational efficiency and reduce manual work.
24/7 comprehensive support
Provide round-the-clock customer support with AI Agents capable of handling complex insurance queries, policy explanations, and initial claim assessments. Engage customers across different platforms like the web and WhatsApp. Quickly connect complicated cases to human experts while giving immediate, accurate responses to routine inquiries.
Easy system connection
Connect directly with existing insurance management systems, customer databases, and third-party tools. Automate data updates, policy changes, premium calculations, and compliance checks. Ensure data accuracy, reduce errors, and create an efficient insurance system that adapts to changing customer needs and regulatory requirements.
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager Victoria Mutual Group
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The chatbot implementation has exceeded expectations!
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The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
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