What is a Customer Support chatbot?
A Customer Support chatbot is a fully automated piece of software that has a conversation with your prospects to capture and qualify leads in your digital marketing campaigns.
Customer Support Case Studies
How Quantum Talent boosted their lead conversion with the help of Tars
How OKAYA Power Used Chatbots To Resolve Customer Queries And Generate Leads
OKAYA Power is a pioneer in the battery manufacturing industry with operations in 50+ countries and a market reputation that precedes them. It produces a wide range of batteries, suitable for all kinds of applications, with a diverse product range stretching from Tubular Batteries (Inverter & Solar) to SMF and E-Rickshaw Batteries. What makes them \[…\]
How Vivant Resolved Women’s Health Queries With 82% Accuracy Using Chatbots
How The Missouri Secretary of State Automated 200,000 Customer Service Conversations Using A Chatbot
For years, Missouri’s Secretary of State faced a problem that is common in the world of government. They were receiving thousands of customer service questions that they couldn’t answer efficiently. This led to clogged employee inboxes, long helpline hold times, and worst of all, low citizen satisfaction. Using Tars chatbots, they were able to turn \[…\]
How International Medical Center automated 1 million customer service conversations through Tars Website and WhatsApp Chatbots
The International Medical Center is a state-of-the-art multi-specialty hospital-based in Jeddah, Saudi Arabia. They partnered with Tars to create an extensive WhatsApp and Web-based chatbot that helps patients complete basic tasks like access information from their patient file (e.g. prescriptions, reports), and manage appointments. This chatbot has helped the organization provide a better patient experience \[…\]