Montana’s New Chatbots Provide Major Benefits to Residents, Government

The program, which was largely created by a single government employee, guides the public through DMV services, simultaneously reducing the number of calls made to state agencies.

Hate Buying? Chatbots Can Help

Chatbots are still in their early stages, but it is hard not to see their game-changing potential in the insurance space.

Montana test-drives code-free chatbots

The Motor Vehicle Division uses a drag-and-drop builder to construct conversational chatbots that guide online users through multiple-step processes.