When we started in the chatbot industry in 2016, most people had no idea what a chatbot is.

Every time we’d get onto a customer call, we’d spend the first 30 mins explaining what a chatbot is, let alone why anyone should get one. As if that wasn’t enough, the customer would leave the call skeptical of the technology’s value.

Fast forward to today, and our customer calls look entirely different. In the years since we launched, chatbots have gone from being a niche technology described by many as a gimmick to a mainstay in any self-respecting marketer and customer service manager’s toolkit. Pretty much everyone we speak to knows what a chatbot is, and they know with absolute certainty that they want one.

These webinars are in-depth explainers on how you can use chatbots to make your marketing and customer experience more.