Writer
Writer's enterprise-grade LLMs and knowledge graphs become tools your AI agent uses during live customer interactions. Generate on-brand content, answer knowledge base questions, and extract medical insights, all within the conversation flow. Enterprise AI that actually talks to your customers.
Your AI agent leverages Writer's knowledge graphs, text generation, and medical comprehension models to deliver intelligent, on-brand responses.
Writer
Discover how businesses use Writer's AI platform through conversational agents to generate content, answer complex queries, and process specialized text.
An employee asks the internal AI agent 'What is our expense reimbursement policy for international travel?' The agent queries Writer's Knowledge Graph containing company policies, retrieves the relevant section, and provides the answer with policy details and links. HR stops fielding routine policy questions. Employees get instant, accurate answers from the company's own verified knowledge base.
A sales rep needs a follow-up email after a demo. They tell the AI Agent 'Write a follow-up for Acme Corp mentioning our enterprise plan.' The agent calls Writer's Text Generation API with the company's tone guidelines and context, producing a polished, brand-compliant email draft. The rep reviews and sends. Content creation drops from 20 minutes to 20 seconds.
A healthcare admin uploads clinical notes and asks 'Extract all medications and diagnoses.' The AI Agent sends the text to Writer's Medical Comprehend endpoint, which identifies drug names, dosages, conditions, and returns standardized SNOMED CT codes. The admin gets structured data from unstructured clinical text without manual chart review.
Writer
FAQs
The agent sends the customer's question along with relevant graph IDs to Writer's Ask Question to Knowledge Graph endpoint. Writer searches the graph for matching entities and relationships, then returns a precise answer. You control which knowledge graphs are queried by configuring graph IDs in the agent's gambit.
Yes. The agent supports model selection through the model parameter in both Text Generation and Chat Completion calls. You can specify any Writer model your organization has access to. Configure default models per gambit or let the agent select based on the task type.
Tars requires your Writer API key, available from your Writer organization settings. This key provides access to knowledge graphs, text generation, chat completions, medical comprehension, web search, and file management endpoints. API access level depends on your Writer plan.
No. Generated content is produced in real time during conversations and delivered to the user. Tars does not maintain a separate database of Writer outputs. Each generation request produces fresh content based on the current prompt and model parameters.
Yes. The agent sends unstructured clinical text (up to 20,000 characters) to Writer's Medical Comprehend endpoint. It returns identified medical entities, conditions, medications, and standardized codes like SNOMED CT. This is useful for healthcare organizations processing clinical notes at scale.
Writer's native apps provide direct content editing and knowledge management. Tars embeds Writer's capabilities into customer-facing and employee-facing conversations across any channel, including WhatsApp, Slack, and your website. Writer's AI becomes accessible through natural language interaction, not just dedicated apps.
Yes. The agent supports the full lifecycle: create graphs with nodes and edges, retrieve existing graphs, update graph data or descriptions, list all graphs, and delete graphs by ID. Knowledge management happens conversationally without accessing the Writer dashboard.
You can configure the agent to fall back to Writer's Web Search endpoint when the knowledge graph returns no results. The agent performs a web search, retrieves relevant pages, and synthesizes an answer. Alternatively, it can escalate to a human agent for questions outside its knowledge scope.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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