Webex

Bring Cisco Webex collaboration into every AI-powered conversation

Internal teams and customers ask questions that need Webex action. Your AI agent creates rooms, posts messages, manages team memberships, and sets up webhooks, all through natural conversation. Collaboration happens instantly without switching apps.

Chosen by 800+ global brands across industries

Enterprise collaboration at your agent's fingertips

Your AI agent orchestrates Webex rooms, messages, teams, and people from a single conversational interface, keeping your organization connected without manual effort.

Webex

Use Cases

Collaboration workflows, automated

See how organizations use AI agents with Webex to automate room creation, team management, and internal notifications without leaving their conversation channels.

Incident Response Room Creation in Seconds

A monitoring system detects a service outage. Your AI Agent instantly creates a Webex room named after the incident, adds the on-call engineering team as members, and posts the initial alert with affected services and dashboards. The team starts collaborating immediately. No one wastes precious minutes manually setting up a war room during a critical incident.

New Employee Onboarding to Team Spaces

HR notifies your AI Agent about a new engineering hire starting Monday. The agent creates team memberships for the employee across all relevant Webex teams and rooms, posts a welcome message in the general channel, and confirms the setup. The new hire walks in on day one with access to every collaboration space they need. Zero IT tickets required.

Cross-Team Project Updates via Automated Messages

A product manager asks the AI Agent to send a weekly status update to three different Webex rooms. The agent posts the formatted update with milestones, blockers, and next steps to each room in sequence. Stakeholders across engineering, design, and leadership stay informed simultaneously. The PM saves 30 minutes of copy-pasting updates every Friday.

Try
Webex

Webex

FAQs

Frequently Asked Questions

How does the AI agent post messages to Webex rooms?

The agent uses Webex's Messaging API to post text, markdown, or file attachments to any room by its ID. It can also send direct 1:1 messages by specifying a person's email or ID. Messages support adaptive cards for rich, interactive content delivery.

What OAuth permissions does Tars request from Webex?

Tars requests read and write scopes during OAuth authorization. This grants the agent the ability to list and create rooms, post messages, manage memberships, and handle team operations. You can revoke access from your Webex account settings at any time.

Can the agent create rooms and add members in the same conversation?

Yes. The agent can chain multiple Webex API calls within a single conversation. It creates the room first, then adds members by email or person ID using the membership API. The entire setup completes in seconds without leaving the chat.

Does Tars store Webex messages or room data?

No. Tars interacts with Webex's API in real time. Messages are posted directly to Webex servers, and room or membership data is fetched live during conversations. Tars does not maintain a separate database of your Webex content or organizational data.

Can the agent look up people across my entire Webex organization?

Yes. The agent uses Webex's People API to search by display name, email, or person ID. It supports filtering by organization, location, and roles. For non-admin users, at least a display name or email is required for the search.

How is this different from using Webex's built-in bot framework?

Webex bots require custom development and live inside Webex only. Tars AI Agents work across WhatsApp, web, SMS, and Webex simultaneously. They understand natural language, connect to 600+ other tools, and take real actions across your entire tech stack, not just Webex.

Can the agent set up webhooks for monitoring room activity?

Yes. The agent creates Webex webhooks specifying the resource type (messages, rooms, memberships), event type (created, updated, deleted), target URL, and optional room filters. This enables real-time event-driven integrations with external systems.

What happens if someone asks the agent to remove a member from a Webex room?

The agent uses the Delete Membership API with the specific membership ID. It can look up the membership first by filtering the room's member list by person email, then remove the correct membership. The person loses access to the room immediately.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

Still scrolling? We both know you're interested.

Let's chat about AI Agents the old-fashioned way. Get a demo tailored to your requirements.

Schedule a Demo