WaiverFile

Streamline electronic waivers with AI that handles check-ins

Guests arrive and need to sign waivers before their activity. Your AI agent connects to WaiverFile to pull site details, verify waiver status, and guide customers through the signing process. Front desk staff freed up, check-in lines eliminated.

Chosen by 800+ global brands across industries

Digital waiver intelligence on demand

Your AI agent taps into WaiverFile to provide instant waiver site information, helping customers and staff manage electronic release forms without manual lookups.

WaiverFile

Use Cases

Waiver management made conversational

From adventure parks to fitness studios, see how businesses use AI agents with WaiverFile to automate waiver verification and check-in workflows.

Pre-Arrival Waiver Completion for Activity Centers

A family books a zip-line adventure and asks your chatbot what they need to do before arriving. Your AI Agent retrieves the WaiverFile site details, identifies the correct waiver form, and sends the signing link. All four family members complete their waivers from home. Check-in on activity day takes seconds instead of 15 minutes of paperwork.

Instant Waiver Verification at the Front Desk

A gym member walks in and mentions they already signed a waiver online. Your AI Agent queries WaiverFile to confirm the site's active waiver records and relays the verification status. The front desk attendant gets immediate confirmation without searching through files. Members start their workout faster, staff handles fewer manual lookups.

Event Day Waiver Assistance for Large Groups

A corporate team of 30 arrives for a team-building event, and half haven't signed waivers. Your AI Agent pulls WaiverFile site configuration, distributes the correct signing link via WhatsApp to every unsigned participant, and tracks completion. The event coordinator spends zero time chasing signatures. The group starts on schedule.

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WaiverFile

FAQs

Frequently Asked Questions

How does the AI agent access my WaiverFile account information?

The agent uses WaiverFile's Get Site Details API endpoint, authenticated with your API Key and Site ID. It retrieves public metadata about your waiver site including active forms, site configuration, and signing URLs. All queries happen in real time during customer conversations.

Can the agent send waiver signing links to customers on WhatsApp?

Yes. When a customer needs to sign a waiver, the agent retrieves your WaiverFile site details to identify the correct form URL. If your Tars agent is deployed on WhatsApp, it sends the signing link directly in the chat so guests can complete waivers from their phone.

What credentials does Tars need from WaiverFile?

Tars requires your WaiverFile API Key and your unique Site ID. Both are available in your WaiverFile account settings. These credentials are stored securely and only used for authenticated API requests during customer conversations.

Does Tars store copies of signed waivers or customer signatures?

No. Tars only accesses WaiverFile site-level metadata through the API. Signed waivers, customer signatures, and personal information remain stored exclusively in your WaiverFile account. Tars does not download, cache, or replicate any document-level data.

Can the agent handle waivers for minors requiring guardian signatures?

The agent retrieves your WaiverFile form requirements and can inform parents or guardians about minor waiver policies, including the need for guardian signatures. It directs them to the appropriate form where WaiverFile handles the actual signing workflow with proper minor consent flows.

How is this different from WaiverFile's built-in Waiver Monitor?

WaiverFile's Waiver Monitor is a dashboard for internal staff to track signings. With Tars, your customers directly interact with an AI agent that answers waiver questions, sends signing links, and verifies completion through conversation, all without staff involvement.

What happens if a customer asks about a waiver that has expired?

The agent checks your WaiverFile site configuration to determine waiver validity periods. If a previously signed waiver has expired, the agent informs the customer and provides a fresh signing link so they can complete a new form before their visit.

Can the integration work with WaiverFile's third-party syncing features?

Yes. WaiverFile syncs signed data to services like Mailchimp, Constant Contact, and Zapier. The Tars integration complements these by adding a conversational front-end. Customers interact with the AI agent, and downstream integrations continue working as configured in your WaiverFile account.

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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