UniOne

Transactional email delivery powered by AI conversations with UniOne

Your AI agent sends perfectly timed transactional emails through UniOne while resolving customer queries. Order confirmations, password resets, and receipt emails fire automatically mid-conversation. No manual triggers needed, and every message lands in the inbox.

Chosen by 800+ global brands across industries

Email delivery actions at conversation speed

From scheduling transactional messages to validating recipient addresses, your AI agent handles the entire email delivery pipeline through UniOne in real time.

UniOne

Use Cases

Transactional email scenarios handled

See how businesses use AI agents with UniOne to automate transactional email delivery, troubleshoot delivery issues, and maintain sender reputation.

Automated Order Confirmation Delivery

A customer completes a purchase and asks for a receipt. Your AI Agent validates their email address through UniOne, schedules the order confirmation using the correct template, and confirms that the message was dispatched. The customer gets reassurance instantly. Your support team never touches a manual email send.

Delivery Failure Diagnosis in Seconds

A user reports they never received their password reset email. Your AI Agent checks UniOne's suppression list for their address, pulls the delivery event log for the specific job ID, and identifies whether the email bounced or was blocked. The customer gets a clear explanation and resolution without waiting for a support escalation.

Proactive Bounce List Cleanup

A marketing manager asks about email deliverability health. Your AI Agent pulls batch validation results from UniOne, identifies invalid addresses in the suppression list, and provides a summary of bounce causes. The team maintains a clean sender reputation without manually auditing thousands of addresses.

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UniOne

FAQs

Frequently Asked Questions

How does the AI agent send transactional emails through UniOne?

The agent uses UniOne's Web API to schedule and send emails during conversations. When a customer action triggers an email (like a password reset request), the agent calls UniOne's email schedule endpoint with the appropriate template, recipient details, and send time. The email dispatches without human intervention.

Can the agent validate email addresses before sending messages?

Yes. The agent calls UniOne's email validation endpoint to check deliverability before any send. It detects invalid mailboxes, disposable addresses, and syntax errors in real time. You can also run batch validations for list cleaning through the agent.

What UniOne regions does the integration support?

The integration supports both US (us1) and EU (eu1) UniOne regions. You specify your region when connecting the tool in Tars, and all API calls route to the correct regional endpoint. This ensures GDPR compliance for EU-based data.

How do I troubleshoot undelivered emails through the agent?

Ask the agent to check the delivery status for a specific job ID or recipient. It queries UniOne's event log and suppression list to identify whether the email bounced, was blocked, or the recipient unsubscribed. The agent provides the exact cause and suggests next steps.

Does Tars store copies of emails sent through UniOne?

No. Tars calls UniOne's API in real time to trigger email sends and retrieve delivery data. Email content, recipient lists, and delivery logs remain in your UniOne account. Tars does not maintain a separate copy of your email data.

Can the agent manage email templates in UniOne?

Yes. The agent can list existing templates and create or update templates using UniOne's template set endpoint. This lets you maintain consistent branding across transactional emails without accessing the UniOne dashboard directly.

How is this different from using UniOne's SMTP relay directly?

Direct SMTP relay requires your application to trigger sends programmatically. With Tars, the AI agent handles email actions conversationally, including validation, scheduling, and delivery tracking, all within customer interactions. No code changes to your application needed.

What happens if UniOne's sending quota is exceeded during a conversation?

The agent checks your remaining quota before attempting to send via UniOne's quota endpoint. If the limit is near, the agent can notify your team or queue the message for later delivery. Customers always receive a clear status update rather than a silent failure.

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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