Trello
Customers report issues, request features, or need status updates. Your AI agent creates Trello cards, moves tasks through lists, and pulls board status without anyone opening the Trello app. Project visibility stays perfect while your team focuses on building, not organizing.
With 323 API endpoints at its disposal, your AI agent reads, writes, and organizes Trello boards as fluently as your most experienced project manager.
Trello
From customer-reported bugs to internal task tracking, see how AI agents keep Trello boards organized while your team focuses on execution.
A user reports a broken checkout flow on your website. Your AI Agent captures the error details, browser information, and steps to reproduce, then creates a Trello card on the Engineering board under Bug Fixes. It assigns the card to the on-call developer, adds a red priority label, and links back to the conversation. The developer sees everything needed without a single Slack message.
A customer says they wish your product had calendar integration. Your AI Agent checks existing Trello cards for duplicate requests, finds three similar ones, and adds a vote comment to the existing feature card. If no match exists, it creates a new card on the Product Backlog board with the customer's exact words. Product managers see demand signals without manual aggregation.
A client asks for a progress update on their custom project. Your AI Agent scans the dedicated Trello board, counts cards in each list, calculates completion percentage, and reports that 14 of 20 tasks are done with 3 in review. The client gets a live update in seconds. Your project manager never had to stop working to write a status email.
Trello
FAQs
Yes. You configure which boards and lists the agent targets based on conversation context. Bug reports can go to Engineering > Bugs, feature requests to Product > Backlog, and support issues to Support > Incoming. The agent uses board and list IDs to place cards precisely where your workflow needs them.
The agent searches across your Trello boards using keywords from the customer's message. It matches against card titles, descriptions, and labels. When a similar card exists, the agent adds a comment to the existing card instead of creating a duplicate, keeping your boards clean.
The agent uses a Trello API key with access to boards, lists, cards, members, checklists, and labels. You control the scope by sharing only relevant boards. The agent cannot access boards that are not explicitly connected through your API credentials.
No. Tars queries the Trello API in real time during conversations. Card details, board structures, and member information are fetched live. We do not maintain a local copy of your Trello workspace data.
The agent works with Trello's core API including custom fields. If your board uses custom field Power-Ups for things like effort estimates or client names, the agent can read and write those values. Third-party Power-Up data beyond the standard API is not directly accessible.
Butler automates actions based on predefined triggers within Trello. Tars AI Agents understand natural language from customers and create contextual Trello actions in real time. The agent interprets a bug report, categorizes it, assigns priority, and creates the card, all from a freeform customer message that Butler cannot parse.
The Trello API will return an error for archived boards. The agent detects this, notifies the user that the target board is archived, and suggests alternative active boards. It never silently fails or loses the card data.
Yes. You can configure multiple Trello API connections in your Tars dashboard. The agent routes actions to the correct workspace based on conversation context, client identity, or explicit board references in the message.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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