TimelinesAI
Your AI agent sends WhatsApp messages, retrieves chat histories, and manages multi-number WhatsApp accounts through TimelinesAI. Sales teams reach prospects on WhatsApp without leaving their workflow. Support teams respond to WhatsApp queries with CRM context attached automatically.
From sending messages to browsing chat histories, your AI agent operates inside TimelinesAI to keep WhatsApp communications flowing without manual effort.
TimelinesAI
See how sales and support teams pair TimelinesAI with AI agents to automate WhatsApp outreach, follow-ups, and customer communications at scale.
A new lead enters your CRM from a webform. Your AI Agent triggers a WhatsApp message through TimelinesAI introducing your sales team and asking about their needs. The message goes out within seconds of form submission, and the agent logs the conversation. Your sales rep picks up a warm conversation instead of a cold call.
A customer messages your WhatsApp number asking about a delayed shipment. Your AI Agent fetches the complete chat history from TimelinesAI, finds the original order discussion, and responds with tracking information. The customer gets a contextual answer without repeating their story.
Your operations manager asks the AI agent for all unread, unassigned WhatsApp conversations. The agent queries TimelinesAI with filters for unread status and no assignee, returns a prioritized list, and the manager assigns each chat to the right team member. No messages fall through the cracks.
TimelinesAI
FAQs
The agent calls TimelinesAI's Post Message endpoint with the recipient's phone number, your sender WhatsApp number, and the message text. TimelinesAI routes the message through your connected WhatsApp account. The recipient sees it as a normal WhatsApp message from your business.
Yes. TimelinesAI supports multiple connected WhatsApp accounts per workspace. The agent can list all connected numbers via the Get WhatsApp Accounts endpoint and send messages from whichever number you specify per conversation or rule.
Tars uses a Bearer API token generated from the TimelinesAI Integrations section. Enter this token in the Tars dashboard when adding the tool. No OAuth flow is needed, and you can regenerate the token anytime to rotate credentials.
No. Chat messages and histories are fetched live from TimelinesAI's API during each conversation. Tars does not maintain a separate database of your WhatsApp communications. All data stays within your TimelinesAI workspace.
Yes. The Get Chats endpoint supports extensive filters including assignee_id, label_id, is_unread, is_archived, and search terms. Your AI agent applies these filters to surface exactly the conversations your team needs.
The agent checks account status via the Get WhatsApp Accounts endpoint before sending. If a number is disconnected, it notifies you and can attempt to send from an alternate connected number if one is available in your workspace.
TimelinesAI acts as a management layer on top of WhatsApp, providing shared inbox functionality, team collaboration features, and CRM integrations. Through Tars, you get conversational access to all of these capabilities without building custom API integrations.
Yes. The agent uses TimelinesAI's Post Webhook endpoint to subscribe to events like message.created or chat.created. When a new WhatsApp message arrives, the webhook fires and can trigger automated responses or CRM updates.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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