
TextIt
TextIt powers your SMS, WhatsApp, and voice campaigns. Your AI agent manages contacts, sends broadcasts, launches campaigns, and monitors flow runs through TextIt's API. Messaging operations that used to require manual dashboard work now happen conversationally, at scale.




From contact management to broadcast delivery and campaign orchestration, your AI agent controls TextIt's messaging platform through natural conversation.
TextIt
Real scenarios where businesses use AI agents to operate TextIt's messaging platform, from broadcast delivery to contact segmentation and campaign monitoring.
A program manager needs to send an appointment reminder to all contacts in the 'Week 3 Patients' group. They tell the AI agent the message content and target group. The agent creates a broadcast in TextIt with the translated message and group selection, and it goes out immediately. The manager sends the broadcast from a chat message instead of navigating the TextIt interface. Delivery reaches hundreds of recipients in seconds.
A field coordinator needs to create a new group of contacts who completed a health survey. Your AI Agent creates the contact group in TextIt, then updates qualifying contacts by adding them to the new group. When the next broadcast targets this segment, every qualifying contact receives the follow-up message. Contact management that would take an hour of manual work completes in a conversation.
A program director asks how many participants completed a vaccination reminder flow this week. Your AI Agent queries TextIt's flow runs filtered by the specific flow and date range, counts completed versus active versus expired runs, and presents the summary. The director gets campaign performance data instantly without running reports in the dashboard.

TextIt
FAQs
The agent calls TextIt's Send Broadcast endpoint with the message text (including translations for multilingual audiences), target contacts or groups, and optional quick replies and attachments. TextIt delivers the message across configured channels like SMS, WhatsApp, Telegram, or voice.
Yes. The Update Contact endpoint accepts a fields parameter where the agent can set or modify any custom field defined in your TextIt workspace. This includes demographic data, program enrollment status, survey responses, or any custom attribute you track.
Tars requires your TextIt API token, which you can find in your TextIt workspace settings under API. This token provides access to contacts, broadcasts, campaigns, flows, groups, labels, and other workspace resources based on your account permissions.
Yes. TextIt's broadcast endpoint accepts a base_language and translated message content. The agent sends the translations along with the broadcast, and TextIt delivers the message in each contact's preferred language when available.
Yes. The List Runs endpoint returns flow run records filtered by flow ID, contact, date range, and completion status. The agent can identify how many contacts completed a flow, how many are still active, and how many expired, giving you campaign performance metrics on demand.
No. All contact queries, group operations, and broadcast actions are performed live through TextIt's API. Contact information is fetched in real time and is not cached or stored on Tars servers between conversations.
The agent creates new groups via the Create Group endpoint, lists existing groups with pagination, and deletes groups when they are no longer needed. Contacts are added to groups through the Update Contact endpoint by specifying group UUIDs in the groups parameter.
The TextIt interface requires navigating menus, building flows visually, and manually managing contacts. Tars lets your team operate TextIt through conversation. Send a broadcast, create a group, or check campaign results by simply asking. Operational speed increases and the learning curve for new team members disappears.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.