TelTel
Your team makes calls and sends texts through TelTel every day. Your AI agent pulls call logs, SMS records, and user data from TelTel on demand, giving managers visibility into communication activity and helping support teams trace conversation history without switching dashboards.
Your AI agent queries TelTel's call records, SMS logs, and user directory to provide instant communication insights during any conversation.
TelTel
Discover how teams use AI agents to surface TelTel call and messaging data instantly, improving oversight and response times.
A sales manager asks 'How many outbound calls did the team make today?' Your AI Agent queries TelTel's call list filtered by today's date and outbound direction, counts the results, and breaks down calls by user. The manager gets a performance snapshot in seconds. No CSV exports, no dashboard navigation, just instant data from a simple question.
A customer claims they never received an SMS confirmation. Your AI Agent searches TelTel's SMS history by the customer's phone number, finds the message record with timestamp and delivery status, and shares the details. The support agent resolves the dispute with documented proof. Escalations that would eat 20 minutes close in under a minute.
Your business receives appointment confirmations via text. Your AI Agent processes inbound SMS from TelTel, identifies messages containing confirmation keywords, and flags any that require follow-up. Staff gets alerted to unanswered messages before they become missed opportunities.
TelTel
FAQs
The agent calls TelTel's Get Call List endpoint with optional filters for date range (from_datetime), direction (inbound/outbound), and search terms. Results include call duration, timestamps, status, and caller details. Pagination is supported for large result sets.
Yes. The Get SMS List endpoint accepts a from_number filter along with start and end time parameters. The agent can locate all messages associated with a specific number, making it easy to verify communication with individual customers.
Tars requires your TelTel API key, which provides access to call logs, SMS history, and user list endpoints. Generate the key from your TelTel account settings page. No admin account sharing is needed.
No. All call logs and SMS records are fetched live from TelTel's API during each conversation. Data is used only to answer the current query and is not cached or stored on Tars servers.
Yes. The call list endpoint supports a direction filter. The agent can retrieve only inbound calls, only outbound calls, or all calls depending on what is being asked. This is useful for separating support call metrics from sales outreach numbers.
TelTel sends inbound SMS data via webhook, and the agent receives the message details including sender number, message content, encoding, and timestamp. The agent can then process the content, trigger actions, or log the information based on your configured workflows.
Yes. The Get Users List endpoint returns all users in your TelTel account with pagination support via limit and offset parameters. This helps managers verify team access, audit user accounts, or provide quick lookups during internal conversations.
The TelTel dashboard requires manual login and navigation. With Tars, anyone on your team can ask a natural language question and get call logs, SMS records, or user data in seconds. No portal access needed, no training on the dashboard interface.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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