Telnyx

Orchestrate Telnyx voice, messaging, and network operations with AI

Telnyx powers your communications infrastructure with phone numbers, messaging, and networking. Your AI agent manages these resources conversationally, checking account balances, listing phone numbers, auditing activity, and configuring notifications without your team touching the dashboard.

Chosen by 800+ global brands across industries

Telecom infrastructure managed through conversation

Your AI agent plugs into Telnyx's APIs for phone numbers, messaging, networking, and account management, giving you instant visibility and control during any chat.

Telnyx

Use Cases

Telecom operations, simplified

See how businesses use AI agents to manage their Telnyx communication infrastructure, track spending, and maintain security oversight effortlessly.

Instant Telecom Inventory Checks

A marketing manager asks 'How many phone numbers do we have active for the US campaign?' Your AI Agent queries Telnyx's phone number list filtered by status and connection, counts the active numbers, and reports back with details. The manager gets their answer in seconds instead of navigating the Telnyx portal. Campaign planning moves faster with real-time resource visibility.

Proactive Budget Monitoring for Voice and SMS

Your finance team wants to track communication spend before month-end billing. Your AI Agent checks the Telnyx account balance, compares it against your monthly budget threshold, and alerts the team if credits are running low. No surprise invoices, no service interruptions. Your team stays ahead of telecom costs without daily manual checks.

Security Audit Reviews on Demand

Your compliance officer needs to verify who made changes to the Telnyx account this week. Your AI Agent pulls audit logs filtered to the past seven days, lists each action with timestamps and user details, and identifies any unusual activity. The compliance review that used to take an hour of portal navigation finishes in a single chat exchange.

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Telnyx

Telnyx

FAQs

Frequently Asked Questions

How does the AI agent retrieve my Telnyx phone number inventory?

The agent calls Telnyx's List Phone Numbers endpoint with optional filters for connection ID, status, phone number pattern, or national destination code. It returns paginated results including number details, assigned connections, and current status. All data is fetched live from your Telnyx account.

Can the agent create and manage private networks on Telnyx?

Yes. The agent can create new networks, list existing ones, retrieve specific network details with interfaces, and update network configurations including names and tags. This is useful for provisioning dedicated infrastructure for new projects or clients.

What Telnyx API credentials does Tars require?

Tars requires your Telnyx API key, which you generate from the Telnyx Mission Control Portal under API Keys. This key provides access to phone numbers, messaging, networking, notifications, and account management endpoints based on the key's permissions.

Does Tars store my Telnyx account data or phone number records?

No. All queries are performed live against Telnyx's API during each conversation. Phone numbers, balances, audit logs, and network details are fetched in real time and are not cached or stored on Tars servers between sessions.

Can the agent set up notification alerts for specific Telnyx events?

Yes. The agent can create notification profiles, channels (SMS, email, voice), and event-based settings. When a specific event condition is met in your Telnyx account, the configured notification fires. The full lifecycle of creating, listing, and deleting notification configurations is supported.

How does the audit log feature help with compliance?

The agent retrieves audit log entries filtered by date range, showing who made what changes and when. This creates an on-demand audit trail for compliance reviews, security investigations, or internal governance without requiring direct portal access.

Can the agent browse available mobile network operators?

Yes. Telnyx's List Mobile Network Operators endpoint lets the agent search operators by country code or operator name. This is useful for understanding coverage availability or planning international messaging campaigns with specific carrier requirements.

How is this different from using the Telnyx Mission Control dashboard?

The Mission Control dashboard requires manual navigation and login. With Tars, your team asks questions in natural language and gets immediate answers. Balance checks, number lookups, and audit reviews happen in seconds through conversation instead of portal clicks.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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