Telegram
With 900M+ monthly active users, Telegram is where your audience already communicates. Your AI agent sends messages, shares photos and documents, runs polls, and manages group chats through the Telegram Bot API. Customer engagement happens natively, not on a separate platform.
From sending rich messages to managing groups and collecting feedback through polls, your AI agent controls the full Telegram Bot experience programmatically.
Telegram
Real scenarios where businesses use AI agents inside Telegram to support customers, collect feedback, and drive engagement without leaving the messaging platform.
A customer completes a purchase on your website. Your AI Agent sends them a Telegram message with order confirmation, delivery timeline, and a tracking link. When the shipment status changes, another message arrives automatically. The customer stays informed in their favorite messaging app. Your support team fields fewer 'where is my order' calls.
You want to gauge interest in a new feature from your Telegram community. Your AI Agent posts a native poll with the feature options directly in your group chat. Members vote without switching apps. The agent collects results and forwards a summary to your product team's private channel. Customer voices shape your roadmap without a survey tool.
A user in your Telegram support group asks for the product installation guide. Your AI Agent identifies the request, retrieves the appropriate PDF, and sends it directly to the chat with a helpful caption. The user gets the resource immediately. Other group members benefit from the same document. Your support load for documentation requests drops significantly.
Telegram
FAQs
The agent uses Telegram's Send Message API with your bot token. It specifies the target chat ID and message text, with optional formatting (Markdown or HTML), inline keyboards, and notification settings. Messages appear as if sent by your bot in the destination chat.
Yes. The agent can send photos via Send Photo, documents via Send Document, and locations via Send Location. Each supports captions, formatting, and reply markup. You can share PDFs, images, GPS coordinates, and more natively within Telegram conversations.
Tars requires your Telegram Bot API token, which you obtain from BotFather when creating your bot. This token gives the agent permission to send messages, manage chats, and interact with users through your bot. No personal Telegram account access is needed.
Yes, if your bot has the appropriate admin permissions in the group or channel. The agent can retrieve chat info, list administrators, count members, export invite links, and forward messages. Bot admin rights in the specific chat are required for management actions.
The agent creates native Telegram polls using the Send Poll endpoint. You configure the question, answer options, poll type (regular or quiz), anonymity settings, and auto-close timing. Polls appear as interactive elements in the chat, and users vote directly without leaving Telegram.
Yes. The agent uses Get Updates to receive incoming messages, callback queries, and other events from your bot. It processes these updates to understand user requests and respond appropriately. Note that webhooks and polling are mutually exclusive in Telegram's API.
Yes. The Edit Message endpoint lets the agent update previously sent text messages, and Delete Message removes them. This is useful for updating status notifications, correcting information, or cleaning up temporary messages in a conversation.
Basic Telegram bots follow rigid command-based logic. Tars adds natural language understanding, multi-tool orchestration (combining Telegram with your CRM, payment system, etc.), and conversational AI. Your bot handles complex, context-aware conversations instead of just responding to slash commands.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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