Synthflow AI

Deploy AI voice agents and automate phone calls with Synthflow AI

Your AI agent controls Synthflow AI's voice platform to build voice assistants, trigger outbound calls, and analyze call outcomes. Sales and support teams automate phone outreach and inbound call handling without building custom telephony infrastructure.

Chosen by 800+ global brands across industries

Voice automation, orchestrated by AI

Synthflow AI's voice assistant, call management, and team configuration become chat-driven actions. Your agent handles the entire voice automation lifecycle.

Create Voice Assistants

A sales director says 'Set up an outbound calling agent for our demo scheduling campaign.' Your AI agent creates a new assistant in Synthflow AI with the specified name, type, voice configuration, and phone number. The voice agent is ready to make calls within minutes.

Initiate Outbound Calls

A sales rep needs to call a prospect. The agent triggers a voice call through Synthflow AI with the recipient's name, phone number, and a personalized greeting. The AI voice agent handles the conversation, and call results appear in the logs automatically.

Review Call History

A manager asks 'How did yesterday's outbound campaign perform?' The agent retrieves call logs from Synthflow AI filtered by date range and status, showing completed calls, no-answers, and average call durations for a complete performance summary.

Browse Available Voices

A team lead wants to choose the right voice for a new assistant. The agent lists all text-to-speech voices available in the Synthflow AI workspace, presenting names, languages, and voice characteristics so the team can select the best fit for their brand.

Manage Phone Numbers

An admin asks which phone numbers are assigned to the workspace. The agent retrieves the full list of numbers from Synthflow AI with their status and assigned agent details, providing a clear inventory of the telephony infrastructure.

Configure Team Routing

A support manager needs to set up a team of voice agents with call routing rules. The agent creates a team in Synthflow AI with a lead assistant and sub-assistants, each handling specific topics. Incoming calls get routed to the right specialist automatically.

Synthflow AI

Use Cases

Phone operations powered by AI conversations

From outbound sales campaigns to inbound support routing, see how AI agents manage Synthflow AI's voice platform through simple chat commands.

Automated Demo Scheduling Calls for Sales Teams

Your CRM flags a batch of qualified leads. Your AI Agent creates an outbound voice assistant in Synthflow AI and triggers calls to each lead with a personalized greeting and appointment booking script. Leads who express interest get booked for a demo. Your sales reps start their day with a calendar full of confirmed meetings. No manual dialing required.

After-Hours Inbound Support Without Hiring Night Staff

A customer calls your support line at 11 PM. Your AI Agent's Synthflow AI assistant handles the inbound call, identifies the issue from the conversation, and provides troubleshooting steps using the knowledge base. The call recording and transcript are logged for morning review. Customers get immediate voice support around the clock without additional staffing costs.

Call Campaign Performance Reviews on Demand

A VP of sales asks 'What were the results of this week's outbound campaign?' Your AI Agent queries Synthflow AI's call logs, filters by the campaign's date range and assistant ID, and summarizes total calls, connection rate, average duration, and outcome distribution. Performance data delivered conversationally in seconds. No spreadsheets exported, no dashboards navigated.

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Synthflow AI

Synthflow AI

FAQs

Frequently Asked Questions

What voice operations can the AI agent perform through Synthflow AI?

The agent can create, update, and delete voice assistants; initiate outbound voice calls with personalized greetings; review call logs with filters for status, duration, date, and phone number; list available TTS voices; manage phone numbers across workspaces; and configure teams with sub-assistant routing. It covers 15 API endpoints for complete voice automation management.

Can the agent trigger live phone calls through Synthflow AI?

Yes. The Make Voice Call endpoint initiates a real-time outbound call using a configured Synthflow AI assistant. You provide the recipient's name, phone number in E.164 format, and optionally a custom greeting or prompt. The AI voice agent conducts the conversation autonomously, and results are logged for review.

What voice options are available for the AI assistants?

Synthflow AI offers a catalog of text-to-speech voices across multiple languages and accents. The agent can list all available voices in your workspace, showing their characteristics so you can select the right voice for your brand. Voice selection happens during assistant creation or updates.

What authentication does Synthflow AI require?

Synthflow AI uses API key authentication. You obtain your API key from the Synthflow AI dashboard settings and paste it into the Tars tool configuration. The connection is established immediately with full access to your workspace's assistants, calls, and resources.

Does Tars store call recordings or transcripts from Synthflow AI?

No. Tars queries Synthflow AI's API in real time to retrieve call metadata, status, and duration. Call recordings and transcripts are stored within Synthflow AI's infrastructure. Tars does not cache or persist any voice data from your calls.

Can the agent handle both inbound and outbound voice assistants?

Yes. When creating an assistant, you specify the type as 'inbound', 'outbound', or 'widget'. Inbound assistants answer incoming calls to assigned phone numbers. Outbound assistants make calls to specified numbers. Widget assistants can be embedded in web applications for browser-based voice interactions.

How is this different from using Synthflow AI's dashboard?

The Synthflow AI dashboard requires navigating through multiple screens to create assistants, configure calls, and review logs. With Tars, your team describes what they need in natural language. Creating a voice agent, making a batch of calls, or pulling campaign analytics becomes a single conversational request instead of a multi-step dashboard workflow.

Can the agent configure call recording and consent settings?

Yes. When creating or updating an assistant, the agent can enable or disable call recording using the is_recording parameter. It can also configure consent_recording to prompt callers for recording consent and set custom consent_text. This helps you stay compliant with call recording regulations.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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