Stripe
Customers ask about charges, refund timelines, and subscription details around the clock. Your AI agent retrieves live payment data from Stripe and resolves billing inquiries in seconds. Support ticket volume for payment questions drops dramatically.
Stripe's 600+ API endpoints become natural conversation actions. Your agent handles payments, invoices, and subscriptions without human intervention.
Stripe
Real scenarios where your AI agent handles payment questions, subscription changes, and refund requests using live Stripe data.
A customer messages at midnight asking 'Was I charged twice?' Your AI Agent queries Stripe for recent PaymentIntents matching their email, identifies the duplicate charge, and confirms whether it was a legitimate second purchase or an error. If it was a mistake, the agent initiates a refund immediately. The customer gets resolution at midnight. Your finance team reviews the audit trail in the morning.
A subscriber wants to downgrade from Pro to Basic. Your AI Agent fetches their current subscription from Stripe, shows the price difference and what features they will lose, then processes the plan change with prorated credits applied automatically. The subscriber manages their own account. No support ticket, no billing confusion.
A business client requests an invoice before paying. Your AI Agent creates a draft invoice in Stripe with the correct line items and tax details, finalizes it, and sends the hosted invoice link in the conversation. The client pays immediately via the link. Your accounts receivable cycle shortens from days to minutes.
Stripe
FAQs
The agent can access PaymentIntents, charges, customers, subscriptions, invoices, refunds, products, prices, and payment methods. When a customer asks about a transaction, the agent queries Stripe in real time and returns the relevant details including amounts, statuses, and timestamps.
You control this completely. Set the agent to auto-refund charges under a specific amount, require manager approval for larger refunds, or always create refund requests for manual review. Business rules are configurable based on your refund policy and risk tolerance.
In your Stripe Dashboard, go to Developers and then API Keys. Create a restricted key with only the permissions you want the agent to have, like read-only access to charges or write access to refunds. Paste this key into the Tars Tools configuration. You can revoke it anytime.
No. Tars queries Stripe in real time during each conversation. Customer emails, card details, and transaction data are fetched live and used only to generate the current response. We do not maintain a database of your Stripe customer information. All sensitive data stays in Stripe.
The agent works with the Stripe account tied to your API key. For Stripe Connect platforms, you can configure the key to access connected account data. The agent can then look up charges, transfers, and payouts across your marketplace participants.
The agent accesses your complete Stripe history. Whether a charge was made yesterday or three years ago, if it exists in your Stripe account, the agent can retrieve it. Historical data is available from day one of the integration.
Stripe's customer portal handles basic subscription management but requires customers to navigate a separate page. Tars keeps the entire interaction conversational, handling billing questions, refunds, subscription changes, and invoice generation in one chat thread across your website, WhatsApp, or SMS.
Yes. The agent can create Stripe Checkout Sessions and Payment Links during conversations. When a prospect is ready to buy, the agent generates a secure payment URL with the correct products and pricing, letting the customer complete the purchase without leaving the conversation flow.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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