SMTP2GO
Customers ask about missing emails, delivery failures, and bounce issues. Your AI agent queries SMTP2GO to search email activity, check bounce stats, inspect suppression lists, and manage sender domains. Email deliverability questions get answered in the conversation, not in a separate dashboard.
Your AI agent monitors bounces, searches activity logs, manages sender domains, and handles suppressions through SMTP2GO's comprehensive email delivery API.
SMTP2GO
From missing emails to bounced campaigns, see how AI agents investigate and resolve delivery issues using SMTP2GO data.
A customer contacts support saying they never received their password reset email. Your AI Agent searches SMTP2GO activity by the customer's email address, finds the message was soft-bounced due to a full mailbox, and advises the customer to free up space and request a new reset. The support ticket that normally takes 20 minutes of investigation closes in under a minute.
After a newsletter send, your AI Agent pulls bounce statistics from SMTP2GO for the campaign period. It identifies hard-bounced addresses, adds them to the suppression list to protect sender reputation, and reports the cleanup summary. Your email list stays healthy without a team member manually reviewing bounce reports.
Your company launches a new product line with its own domain. Your AI Agent adds the domain to SMTP2GO, configures the tracking subdomain and return-path settings, and retrieves the DNS records that need to be added. The DevOps team receives a precise list of CNAME records to configure. Domain authentication completes in one conversation.
SMTP2GO
FAQs
The agent calls SMTP2GO's Activity Search endpoint with filters like recipient email, sender, date range, or event type (delivered, bounced, opened, clicked). Results show the delivery timeline for each message. The Email Search endpoint provides additional filtering by subject line and status.
Yes. The agent uses SMTP2GO's Suppression Add endpoint to block specific email addresses or entire domains from receiving future messages. The Suppression Remove endpoint re-enables sending. The Suppression View endpoint lets the agent inspect the current list with date and type filters.
SMTP2GO uses API key authentication. Generate your key from the SMTP2GO dashboard under Settings. Enter it in the Tars tool configuration. This single key provides access to all API endpoints including activity search, domain management, templates, and suppression controls.
No. Tars queries SMTP2GO's API in real time during conversations. Email content, recipient addresses, and delivery metadata are fetched live and used only to generate responses. Tars does not maintain a separate database of your email records.
Yes. The agent can add, edit, and remove SMTP users and search subaccounts in SMTP2GO. It can also retrieve usage statistics per subaccount. This is useful for multi-tenant environments where different teams or clients have separate sending credentials.
The agent adds a domain to SMTP2GO using the Domain Add endpoint with optional tracking and return-path subdomain settings. SMTP2GO generates three CNAME records for SPF and DKIM authentication. The agent presents these records so your DNS administrator can add them.
The agent can search email activity for open and click events using SMTP2GO's Activity Search endpoint. It can also view webhooks configured for these events and check email cycle statistics that include open and click rates over time.
The SMTP2GO dashboard provides full visual reporting and management. Tars gives you conversational access to the same data during support interactions. When a customer says their email is missing, the agent investigates immediately without switching tools. It turns email delivery troubleshooting into a real-time conversation skill.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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