SMS Alert
Your customers expect instant messages on their preferred channel. Your AI agent connects to SMS Alert to send OTPs, manage contact groups, create message templates, and pull campaign delivery reports across SMS, RCS, WhatsApp, and Telegram. Multi-channel messaging without channel-hopping.
Your AI agent sends messages, generates OTPs, manages contacts, and tracks delivery across four channels through SMS Alert's unified REST API.
SMS Alert
From OTP verification to campaign tracking, see how AI agents automate multi-channel communication through SMS Alert.
A new customer is signing up through your website chatbot. Your AI Agent collects their phone number, generates an OTP through SMS Alert using your verified sender ID and template, and waits for the customer to enter the code. Verification happens within the same conversation window. No separate verification pages, no context switching, no drop-offs.
After resolving support tickets, your AI Agent categorizes customers by issue type. It creates groups in SMS Alert like 'Shipping_Issues' and 'Billing_Queries', adds the relevant contacts with their mobile numbers, and prepares them for targeted follow-up campaigns. Your marketing team launches segmented messages without manual list building.
Your marketing manager asks how yesterday's promotional campaign performed. Your AI Agent retrieves the SMS Alert sent report filtered by campaign ID, calculates delivery rate, identifies failed numbers, and summarizes the results. The manager gets actionable metrics in seconds instead of exporting spreadsheets from the SMS Alert dashboard.
SMS Alert
FAQs
The agent calls SMS Alert's Generate OTP endpoint with the recipient's mobile number, a pre-approved template containing the [otp] tag, and an optional sender ID. SMS Alert generates and sends the OTP automatically. The agent then verifies the code entered by the customer during the same conversation.
Yes. The agent can create new contact groups, add contacts with name and mobile number to specific groups, edit contact details, move contacts between groups, and delete contacts or entire groups. This enables automated audience segmentation based on conversation context.
SMS Alert uses API key authentication. Generate your key from your SMS Alert account dashboard. Enter it in the Tars tool configuration. The key provides access to all API endpoints including messaging, contacts, templates, and reporting.
SMS Alert is an India-based platform that handles DLT registration and compliance. Your templates and sender IDs must be pre-registered and approved as per TRAI guidelines. The agent uses these pre-approved templates when sending messages, ensuring compliance with Indian telecom regulations.
SMS Alert's unified REST API supports SMS, RCS, WhatsApp, and Telegram channels. While the specific channel routing depends on your SMS Alert configuration and the customer's available channels, the agent interacts with the same API for all messaging operations.
No. Phone numbers, contact details, and message content are processed in real time through SMS Alert's API. Tars does not maintain a separate database of your customer contact information. All data remains within your SMS Alert account.
Yes. The agent calls SMS Alert's balance check endpoint before any bulk operation. If credits are insufficient, it informs the user and prevents failed send attempts. This proactive check avoids partially completed campaigns due to credit exhaustion.
The agent creates a shortened URL through SMS Alert's Short URL API, optionally with a custom alias. This short link can then be included in SMS templates where character limits are tight. Click tracking is available through SMS Alert's dashboard for shortened URLs.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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