SatisMeter
Your NPS surveys collect scores but follow-up falls through the cracks. Your AI agent connects to SatisMeter to retrieve survey data, identify detractors, manage unsubscribe lists, and surface feedback insights, turning passive scores into active customer retention.
Your AI agent connects to SatisMeter's survey and user management APIs to surface NPS results, manage feedback subscriptions, and generate survey embeds during live interactions.
SatisMeter
See how AI agents use SatisMeter data to surface detractor feedback, honor survey preferences, and keep product teams informed about customer sentiment in real time.
A customer who gave a low NPS score reaches out with a support question. Your AI Agent checks SatisMeter for their survey response history and flags them as a detractor to the handling team. The support agent sees the low score alongside the customer's feedback comments and prioritizes the interaction. The at-risk customer gets elevated attention. Retention saves begin before the churn signal reaches a quarterly report.
A customer mentions they are tired of receiving survey popups in your app. Your AI Agent immediately adds their email to SatisMeter's unsubscribe list through the API. The customer is confirmed as opted out within the same conversation. No support ticket needed, no waiting for a manual CRM update, and the customer feels heard. Survey fatigue addressed in seconds.
A product manager asks the AI agent how many NPS surveys are currently active and which user segments they target. Your agent queries SatisMeter's List Surveys endpoint and returns a summary of active campaigns with their configurations. The product manager gets campaign visibility without interrupting the growth team or navigating the SatisMeter dashboard. Feedback strategy conversations happen faster.
SatisMeter
FAQs
The agent uses SatisMeter's REST API with your API key and project ID to query surveys, users, and unsubscribe lists. It calls the List Surveys endpoint to retrieve active campaigns and List Users to see who has been surveyed. All data is fetched in real time during conversations.
Yes. When a customer requests to stop receiving surveys, the agent calls SatisMeter's Update Unsubscribed Emails endpoint to add their email to the opt-out list immediately. The customer's preference takes effect right away, and the agent confirms the unsubscription within the same conversation.
Tars requires two credentials: your SatisMeter API key for authenticating API requests, and your project ID to scope queries to the correct SatisMeter project. Both are entered in the Tars dashboard when adding the tool and stored securely.
No. Survey campaigns, user lists, and unsubscribe data are queried from SatisMeter in real time. Tars does not maintain a separate database of your NPS scores or feedback data. All information is fetched live and used only for the current interaction.
Yes. The agent calls SatisMeter's List Surveys endpoint with your project ID and returns all campaigns including their types (NPS, CSAT, CES, or custom), status, and configuration details. This gives product and CS teams instant visibility into active feedback collection efforts.
The agent can send an array of email addresses to SatisMeter's Update Unsubscribed Emails endpoint in a single API call. This processes multiple opt-outs at once, which is useful for GDPR compliance requests or cleaning up survey distribution lists without manually removing emails one at a time.
The SatisMeter dashboard is designed for product and CS teams to analyze trends. Tars brings SatisMeter data into customer-facing and internal conversations. Your agent can flag detractors during support chats, honor opt-out requests in real time, and give stakeholders survey visibility through chat. Data becomes actionable in the moment it matters.
Yes. The agent uses the Embed Survey endpoint to generate the JavaScript snippet with your project write key, optional user ID, trait attributes, and custom settings. Developers get a ready-to-implement code block directly in their chat without navigating SatisMeter's documentation.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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