Reply io

Let AI handle your Reply.io campaigns while you close deals

Your AI agent searches contacts, browses active campaigns and sequences, and audits email account health inside Reply.io. Sales reps get instant answers about prospect status and campaign performance without leaving the conversation window.

Chosen by 800+ global brands across industries

Campaign intelligence on demand

Your agent taps into Reply.io's campaign, sequence, and contact data so your team always knows the state of every outreach motion without switching tabs.

Reply io

Use Cases

Multichannel sales visibility unlocked

Real scenarios where AI keeps your sales team informed about Reply.io campaigns, contacts, and email health without interrupting their workflow.

Real-Time Prospect Lookup During Sales Calls

A sales rep is on a call and needs to know if a prospect is already in a Reply.io sequence. They ask the AI Agent, which searches by email and confirms the prospect's enrollment status, last touchpoint, and current campaign. The rep adjusts their pitch on the fly with full context, avoiding awkward duplicate outreach.

Weekly Campaign Health Check via Chat

Every Monday, a sales manager asks the AI Agent for a summary of active campaigns and email account statuses. The agent lists all Reply.io campaigns, flags any email accounts showing inactive status, and surfaces sequences with no recent activity. The manager gets a complete health report without logging into Reply.io.

Cleaning Up Completed Outreach Sequences

After a product launch wraps up, the team needs to remove old sequences. The AI Agent lists all Reply.io sequences, the manager identifies which ones to delete, and the agent removes them one by one. Campaign clutter disappears in a single conversation, and the workspace stays organized.

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FAQs

Frequently Asked Questions

How does the AI agent search for a specific contact in Reply.io?

The agent uses Reply.io's Search Contacts endpoint with an email address as the query parameter. It returns the matching contact record including their ID, profile details, and associated campaigns. The search happens in real time during conversations, so your team gets instant results.

Can the agent filter campaigns by name when listing them?

Yes. The List Campaigns endpoint supports a name filter parameter. Your agent can search for campaigns containing specific keywords, making it easy to find a particular outreach sequence among dozens of active campaigns without manual scrolling.

What authentication does the Reply.io integration require?

The integration uses a Reply.io API key that you generate from your account settings. Enter it once in the Tars dashboard, and the agent authenticates all requests automatically. No OAuth flow or admin-level permissions are required.

Does Tars store my Reply.io campaign or contact data?

No. All data is fetched live from Reply.io during each conversation. Contact records, campaign lists, and email account details are used only to respond to the current query. Tars does not cache or replicate your Reply.io data.

Can the agent delete a sequence that still has active contacts?

The agent will attempt the deletion via the API. If Reply.io blocks the operation due to active contacts, the agent relays the error and suggests reviewing or pausing the sequence first. You always maintain control over what gets removed.

How is this different from using Reply.io's built-in dashboard?

Reply.io's dashboard is designed for detailed campaign building and analytics. Tars adds a conversational layer for quick lookups and management tasks. Your team asks questions in natural language and gets answers without navigating menus, ideal for mid-call or cross-team scenarios.

Can the agent check email account sending health across the team?

Yes. The agent retrieves all email accounts with their current status using the List Email Accounts endpoint. You can filter by active or inactive status, making it easy to spot accounts that need attention before they impact campaign deliverability.

What happens if the API key expires or becomes invalid?

The agent will receive an authentication error from Reply.io and inform the user that the API key needs to be refreshed. You can update the key in your Tars dashboard at any time without reconfiguring the agent's conversation flows.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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