RepairShopr
Customers call about repair status, invoice balances, and appointment times. Your AI agent connects to RepairShopr to pull ticket details, check invoices, look up customer records, and book appointments. Support inquiries resolve in the conversation while your technicians stay focused on repairs.
Your AI agent accesses tickets, invoices, customers, inventory, and appointments from RepairShopr, handling the front desk while your team handles the workbench.
RepairShopr
See how repair shops use AI agents to handle customer inquiries about repair status, schedule appointments, and quote estimates, even when the shop is closed.
A customer texts at 9 PM asking if their phone screen repair is done. Your AI Agent retrieves the ticket from RepairShopr, sees the status is 'Awaiting Parts,' and informs the customer that the part arrives tomorrow with an estimated completion by end of day. The customer gets a clear answer without calling during business hours. Your morning starts with zero voicemail backlog.
Three customers walk in simultaneously. One asks for a laptop battery replacement quote. The AI Agent on your counter tablet looks up the battery part in RepairShopr inventory, finds it in stock at $59.99, adds a labor line item, and creates an estimate for $109.99. The customer approves on the spot. Your tech starts the repair while the agent handled the quoting.
A small business owner needs to bring in five office laptops for cleanup. They visit your website at midnight and tell the chatbot they need an appointment for next Tuesday. The AI Agent creates the appointment in RepairShopr with the customer details, links it to their existing account, and confirms the time slot. The customer has a confirmed booking before your shop opens.
RepairShopr
FAQs
The agent calls RepairShopr's Get Ticket endpoint with the ticket ID. It retrieves the full ticket including current status, problem description, assigned technician, customer details, and internal notes. For customers without their ticket number, the agent can search by customer email or name to find their associated tickets.
Yes. The agent searches RepairShopr's Products API by name, SKU, or UPC code. It returns the product with current quantity, price, category, and manufacturer details. If the part is out of stock, the agent can inform the customer and suggest checking back or leaving their contact information for notification.
Tars requires your RepairShopr API key and your account subdomain. The API key is generated from your RepairShopr admin settings. The subdomain identifies your specific RepairShopr instance and is used to construct the base URL for all API requests.
No. All ticket details, customer records, invoice data, and inventory information are fetched from RepairShopr's API in real time during each conversation. Tars does not maintain a separate database of your shop data. Every query hits your live RepairShopr instance.
The agent can create invoices in RepairShopr with customer ID, date, due date, and line items. For payments, it can record payment entries against invoices including amount, payment method, and reference numbers. Credit card processing requires additional configuration per your payment gateway settings in RepairShopr.
RepairShopr's portal requires customers to create an account and log in. Tars AI Agents engage customers directly through your website, SMS, or WhatsApp with no login required. The agent looks up their record by email or name and provides ticket status, quotes, and appointment booking in natural conversation.
Yes. When creating an appointment in RepairShopr, the agent can link it to an existing ticket ID and customer ID. This associates the drop-off or pickup appointment with the repair job, keeping your shop's schedule and ticket workflow connected through a single conversation.
The agent retrieves the full invoice with itemized line items from RepairShopr, walks the customer through each charge including parts, labor, and any applicable taxes, and explains the breakdown. If a dispute remains unresolved, the agent can escalate by creating a note on the invoice for your team to review during business hours.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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