Prismic
Customers ask about your products, features, or policies. Your AI agent searches your Prismic CMS in real time, retrieves the exact content slice, and delivers accurate answers grounded in your published content. No stale knowledge base. Always up to date.
Your AI agent taps directly into Prismic's content API, fetching documents, searching by keyword, and filtering by type or tag to answer every visitor question with authoritative content.
Prismic
See how businesses use their Prismic CMS as the knowledge backbone for AI-powered customer conversations that always reflect the latest published content.
A prospect asks 'What features does your enterprise plan include?' Your AI Agent searches your Prismic repository for documents tagged 'pricing' and type 'feature_page', extracts the relevant content slices, and responds with an accurate, up-to-date feature breakdown. The visitor gets a detailed answer without waiting for sales. Your content team controls the source of truth.
A customer messages 'How do I set up SSO?' Instead of redirecting them to a help center, your AI Agent performs a full-text search in Prismic for 'SSO setup', finds the matching documentation page, and walks the customer through the steps conversationally. Your existing CMS doubles as a dynamic knowledge base, no separate system needed.
A French-speaking visitor asks a question on your site. Your AI Agent detects the language, queries Prismic with the 'fr-fr' locale parameter, and retrieves the localized version of your content. The visitor receives answers in their native language, pulled directly from your translated Prismic documents. Global support from day one.
Prismic
FAQs
The agent uses Prismic's Content API full-text search predicate to query your entire repository by keyword. When a visitor asks a question, the agent constructs a search query, retrieves matching documents with their content fields, and synthesizes a conversational answer. All queries run against your live published content using the master ref.
Yes. The agent uses the 'Get Documents by Type' endpoint to filter content by any custom type defined in your Prismic repository. Whether it is a blog_post, faq_item, or product_page, the agent retrieves only the relevant document type for each question.
Tars requires your Prismic repository name (subdomain) and a permanent access token. You generate the token in your Prismic repository's API settings under the 'Permanent access tokens' section. This grants read-only API access. Tars never accesses your Prismic writing API or admin settings.
Yes. The agent passes a language code parameter (like 'en-us' or 'fr-fr') when querying Prismic. If your repository has localized document variants, the agent retrieves content in the visitor's detected language. All of Prismic's supported locales work with this integration.
No. Tars queries your Prismic repository in real time during each conversation. Document content is fetched live and used only to generate the response. There is no separate copy or cache of your CMS data maintained on Tars servers.
Prismic's built-in search returns a list of document links. Tars AI Agent understands the visitor's intent, searches your repository contextually, and provides a conversational answer that synthesizes information from multiple documents. It also works on WhatsApp, SMS, and other channels beyond your website.
The agent always queries against your current master ref, which points to the latest published version of your content. When you publish changes in Prismic, the agent immediately starts returning the updated content. There is no delay or retraining required.
Yes. The agent supports Prismic's fetchLinks parameter and integration fields ref, allowing it to pull content from linked documents and external data sources connected to your Prismic repository. Related author bios, category metadata, and cross-referenced pages are all accessible.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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