Postgrid
When customers need physical mail sent, whether it is an invoice letter, a promotional postcard, or a printed check, your AI agent handles it through PostGrid's API. Contacts get created, templates get applied, and mail gets dispatched without your team printing a single page.
Your AI agent connects to PostGrid's print-and-mail platform to create contacts, send letters and postcards, track cheques, and manage templates, all triggered by conversation.
Postgrid
See how businesses combine AI-powered chat with PostGrid's direct mail API to send letters, track deliveries, and manage contacts from a single conversation.
A customer messages asking for a printed copy of their invoice. Your AI Agent confirms the billing details, creates a contact in PostGrid with the customer's mailing address, applies the invoice letter template with the correct amounts and dates, and dispatches the letter. The customer receives confirmation that the physical invoice is on its way, and your accounts team never touched a printer.
Your marketing manager asks how the spring sale postcard campaign is performing. Your AI Agent queries PostGrid's postcard listing filtered by the campaign metadata tag, tallies the counts by status (queued, processing, delivered), and reports back with a campaign progress summary. Real-time visibility into direct mail performance without logging into the PostGrid dashboard.
An accounts payable team member needs to send a check to a vendor. Your AI Agent collects the payment details during the conversation, creates the cheque in PostGrid with the correct bank account, amount, and recipient address, and confirms the submission. The team member gets a reference ID to track the cheque through printing and delivery.
Postgrid
FAQs
Yes. The agent creates a letter in PostGrid by specifying the recipient address, sender address, and content (HTML or PDF). PostGrid handles printing, folding, enveloping, and mailing. The customer gets confirmation that the letter is queued for delivery, all within the same chat.
PostGrid templates use Handlebars/Mustache syntax with placeholders like {{name}} or {{amount}}. The agent passes merge variables collected during the conversation to fill in these placeholders. Each letter gets personalized content without manual editing.
Tars requires your PostGrid API key, which provides access to contacts, letters, postcards, cheques, templates, and webhooks. You can use either a test key for sandbox testing or a live key for production mail. The key is stored securely and can be revoked anytime from your PostGrid dashboard.
No. Contact details and letter content are sent to PostGrid's API during the conversation and are not cached or stored by Tars. The data flows directly from the conversation to PostGrid for fulfillment. Your mailing data remains in your PostGrid account.
The agent retrieves letter status from PostGrid, which includes stages like created, submitted, processing, and mailed. PostGrid tracks letters through USPS and Canada Post. While final delivery confirmation depends on the carrier, the agent reports the latest available status.
PostGrid automatically validates addresses during letter creation against USPS and Canada Post standards. If an address fails validation, the API returns an error that the agent communicates to the user, asking them to verify and correct the address before resubmitting.
The PostGrid dashboard requires manual login and navigation. With Tars, your team or customers can trigger mail, check statuses, and manage contacts through natural conversation on your website or messaging apps. It removes the friction of switching between tools.
Yes. The agent can create PostGrid webhooks that send notifications to your URL when events like letter.created, letter.updated, or cheque.updated occur. You configure the webhook once through the conversation, and PostGrid sends real-time status updates to your backend.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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