Plisio
Customers paying in Bitcoin or Ethereum want instant answers about their transactions. Your AI agent connects to Plisio's payment gateway, retrieves balances and invoice statuses in real time, and resolves crypto payment questions without your team touching a single ticket.
Your AI agent taps directly into Plisio's cryptocurrency gateway to answer balance inquiries, look up invoices, and verify withdrawal statuses, all during live customer chats.
Plisio
See how businesses using Plisio's cryptocurrency gateway leverage AI to answer payment questions, confirm transaction statuses, and reduce manual wallet lookups.
A customer pays for a product in Litecoin and messages your site asking if the payment went through. Your AI Agent searches Plisio's transaction records by the order ID, finds the invoice marked as paid with six network confirmations, and shares the confirmation details. The customer gets peace of mind at 3 AM without a single support agent involved.
A store owner wants to know how much ETH is available before initiating a withdrawal. Your AI Agent fetches the current Ethereum balance from Plisio, displays the available amount and equivalent USD estimate, and suggests the optimal fee plan for the transfer. The merchant makes informed decisions without logging into the Plisio dashboard.
A buyer claims their BTC deposit never arrived. Your AI Agent pulls recent deposit operations from Plisio filtered by currency and pending status, locates the transaction still awaiting confirmations, and explains the estimated time remaining. The customer understands the delay, and your team avoids a false alarm escalation.
Plisio
FAQs
The agent calls Plisio's Get Balance API with the relevant cryptocurrency code (BTC, ETH, LTC, etc.) in real time. When a customer or merchant asks about funds, the agent fetches the live balance and presents it conversationally. No data is cached between sessions.
Yes. The agent uses Plisio's Get Transactions endpoint with the order_id filter. It retrieves the matching invoice along with its status (paid, pending, expired, or cancelled), the cryptocurrency used, and the timestamp, giving customers immediate proof of payment.
Tars needs your Plisio secret API key, which grants read access to balances, transactions, operations, and fee plans. The integration only reads data and never initiates payments or withdrawals on your behalf. You can regenerate the key anytime from your Plisio dashboard.
No. The agent queries Plisio's API live during each conversation. Transaction details, wallet balances, and fee information are fetched on demand and used solely to respond to the current customer query. Tars does not maintain a separate database of your Plisio data.
Yes. The agent calls Plisio's Get Fee Plans endpoint for the chosen cryptocurrency and presents economy, normal, and priority fee tiers along with estimated confirmation times. This helps customers choose the right speed-to-cost tradeoff before sending funds.
The agent checks the currency code against Plisio's supported list. If the currency is not available, it informs the customer which cryptocurrencies your store accepts and suggests an alternative. No errors or dead ends in the conversation.
The Plisio dashboard requires your team to log in and manually search. With Tars, the AI agent handles these lookups inside the customer conversation automatically. Customers get instant answers on your website or WhatsApp without waiting for someone to check the dashboard.
Absolutely. The agent uses separate API endpoints for deposits (Get Operations with type filter) and withdrawals (Get Withdrawals). It can filter by status, currency, date range, and even specific wallet hash to pinpoint exactly the transaction a customer is asking about.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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