Passcreator
Passcreator powers digital wallet passes for loyalty cards, event tickets, and coupons. Your AI agent searches passes by customer, verifies pass existence, and browses templates, giving your team instant visibility into your mobile wallet program through conversation.
Your AI agent connects to Passcreator's pass management API, searching issued passes, verifying pass status, and browsing templates without leaving the chat.
Passcreator
Passcreator handles wallet pass creation and distribution. Here is how your AI agent makes pass data accessible to your team and customers through natural language.
A customer messages 'I can not find my loyalty card in Apple Wallet.' Your AI agent searches Passcreator for passes linked to their email or external ID, verifies the pass exists and checks its status. If active, the agent provides redemption details. If expired, it flags the issue for your loyalty team. The customer gets resolution without calling support.
A marketing manager asks 'How many active passes do we have for the summer promo?' The agent queries Passcreator for passes filtered by the summer campaign template and ACTIVE status, returns the count, and notes the most recent distributions. The manager gets campaign metrics instantly instead of exporting CSV reports from the dashboard.
A store associate is about to issue a new membership card to a returning customer. The agent checks Passcreator by external ID and confirms a pass already exists. It reports the existing pass details so the associate can help the customer re-add it to their wallet instead of creating a duplicate. Clean data, better customer experience.
Passcreator
FAQs
The agent can search and retrieve pass details including serial number, external ID, status (ACTIVE, INACTIVE, EXPIRED), associated template, and creation and update timestamps. It uses Passcreator's List Passes endpoint with filters for query, status, template, and serial number.
Yes. The Check Pass Existence endpoint lets the agent verify whether a pass exists for a specific external ID. This is useful before issuing new passes to prevent duplicates. The agent handles this automatically when a customer requests a new pass or reports a missing one.
Yes. Passcreator creates passes for both Apple Wallet and Google Wallet. The agent interacts with Passcreator's unified API, which manages passes across both platforms. Pass details retrieved by the agent apply regardless of which wallet the customer uses.
You need your Passcreator API key, obtained from your Passcreator account settings. Enter it once in the Tars dashboard under Tools. The key is encrypted at rest and used to authenticate all API requests from the agent to your Passcreator account.
Yes. The List Passes endpoint supports pagination with limit (up to 500 per page) and offset parameters, along with sorting by creation or update date. The agent pages through results efficiently and can filter by template or status to narrow large datasets.
No. Pass data is fetched from Passcreator in real time during each conversation. Tars does not maintain a separate database of your pass records. Only conversation summaries may reference pass details that were presented to users during interactions.
Passcreator's dashboard requires logging in and navigating filters to find passes. With Tars, your team or customers ask natural language questions and get pass information instantly. Support staff do not need Passcreator credentials, and customers self-serve pass inquiries without human help.
The current integration provides read access through list, search, and verify endpoints. For pass creation and updates, those actions would be handled through Passcreator's management API directly or via Passcreator's workflow automations. The agent excels at pass lookup and status verification.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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