OneSignal User Auth

Subscriber profiles shaped by every AI conversation

Every chat tells you something about your users. Your AI agent captures those signals and writes them directly to OneSignal subscriber profiles as tags, preferences, and segment assignments. Notifications get smarter because the conversations that precede them generate the targeting data.

Chosen by 800+ global brands across industries

Subscriber management through dialogue

Your AI agent reads, writes, and updates OneSignal subscriber data during conversations, turning every interaction into cleaner audience targeting and more personalized engagement.

Assign Device Tags

A user states their product interest during a chat. The agent immediately assigns relevant tags to their OneSignal player record, like interest:enterprise or plan:trial. Future push notifications target them based on what they actually told you, not guesswork.

View Device Details

A support agent needs to troubleshoot notification delivery. The AI agent retrieves the subscriber's device record from OneSignal, showing OS version, last active time, subscription status, and push token. Device diagnostics happen in conversation, not in a separate admin panel.

Read Existing Tags

Before updating a subscriber's profile, the agent checks their current tags in OneSignal. This prevents duplicate entries and ensures the agent has full context about the user's existing preferences and attributes before making any changes.

Edit Device Properties

A user updates their location or language preference in a conversation. The agent modifies their OneSignal device record with the new country code, language setting, or any custom attribute. Their notification experience adjusts to match.

Inspect Segment Definitions

A marketer asks about a specific audience segment's targeting rules. The agent retrieves the segment's filter definitions from OneSignal, showing exactly which tags, behaviors, and conditions define that audience. Segment audits happen in seconds.

List All Segments

Need a quick overview of your audience segments? The agent pulls a paginated list of all segments from OneSignal with names and creation details. Campaign planning conversations get instant context about available audiences.

OneSignal User Auth

Use Cases

Engagement powered by conversation data

See how AI agents transform chat interactions into OneSignal subscriber intelligence that makes every future notification more relevant and better targeted.

Preference Collection That Feeds Personalization

A new app user chats with your AI Agent during onboarding. The agent asks about their interests, preferred notification frequency, and content categories. Each answer is written as a tag to their OneSignal device profile in real-time. From their very first push notification, the content matches what they asked for. Opt-out rates drop because notifications feel relevant from day one.

Troubleshooting Missing Notifications in Chat

A user complains they stopped receiving push notifications. Your AI Agent retrieves their device details from OneSignal and discovers the notification_types field shows unsubscribed status. The agent walks them through re-enabling notifications in their device settings. Once fixed, the agent updates the device record to confirm the subscription is active again.

Segment Validation Before Campaign Launch

A marketing manager is about to launch a push campaign targeting premium_users. Before hitting send, they ask the AI Agent to inspect the segment definition in OneSignal. The agent retrieves the filter rules and confirms the segment targets users with the plan:premium tag and last_active within 30 days. The manager launches confidently, knowing the targeting is correct.

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OneSignal User Auth

OneSignal User Auth

FAQs

Frequently Asked Questions

How does the AI agent add tags to a subscriber's OneSignal profile?

The agent uses OneSignal's Add Tags endpoint, sending a player_id and a key-value map of tags. Up to 20 tags can be set per request with keys up to 30 characters. Tags are applied instantly and immediately affect which segments the subscriber belongs to. You can set tags to null to remove them.

Can the agent manage tags for subscribers across multiple OneSignal apps?

Yes. Each API call includes an app_id parameter, so the agent can target subscribers in different OneSignal apps. If your business runs separate apps for different products or platforms, the agent switches between them seamlessly during conversations.

What is the difference between this integration and the OneSignal REST API integration?

The REST API integration focuses on sending notifications, managing devices at scale, and viewing notification history. The User Auth integration is optimized for subscriber-level operations like adding tags, reading device details, and editing individual player profiles. Use both together for complete OneSignal control.

Does Tars store any OneSignal subscriber data?

No. Tags, device details, and segment information are all queried and written to OneSignal in real-time. Tars acts as a bridge between conversations and your OneSignal account without caching or storing subscriber data independently.

Can the agent check whether a subscriber has notifications enabled?

Yes. The View Device endpoint returns a notification_types field that indicates subscription status. A value of 1 means subscribed, and -2 means unsubscribed on iOS. The agent can use this to diagnose delivery issues and guide users through re-enabling notifications.

How is this different from managing subscribers in the OneSignal web dashboard?

The dashboard is designed for manual browsing and bulk operations. Tars lets your AI agent update individual subscriber profiles during live conversations. A user tells your chatbot they prefer weekly digests, and the tag is set instantly. No one needs to open the dashboard, find the subscriber, and update their record manually.

Can I use tags set by the agent to define notification segments in OneSignal?

Absolutely. Tags written by the agent are standard OneSignal tags and can be used in segment filter definitions. If the agent tags a user with interest:ai-tools, you can create a segment in OneSignal filtering for that tag and target campaigns accordingly.

What happens if the agent tries to update a device that no longer exists?

OneSignal returns an error response when a player_id is not found. The agent handles this gracefully by informing the user that their device record could not be located and suggesting they re-install the app or re-register for notifications. No conversation dead ends.

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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