OneSignal User Auth

Subscriber profiles shaped by every AI conversation

Every chat tells you something about your users. Your AI agent captures those signals and writes them directly to OneSignal subscriber profiles as tags, preferences, and segment assignments. Notifications get smarter because the conversations that precede them generate the targeting data.

Chosen by 800+ global brands across industries

Subscriber management through dialogue

Your AI agent reads, writes, and updates OneSignal subscriber data during conversations, turning every interaction into cleaner audience targeting and more personalized engagement.

Assign Device Tags

A user states their product interest during a chat. The agent immediately assigns relevant tags to their OneSignal player record, like interest:enterprise or plan:trial. Future push notifications target them based on what they actually told you, not guesswork.

View Device Details

A support agent needs to troubleshoot notification delivery. The AI agent retrieves the subscriber's device record from OneSignal, showing OS version, last active time, subscription status, and push token. Device diagnostics happen in conversation, not in a separate admin panel.

Read Existing Tags

Before updating a subscriber's profile, the agent checks their current tags in OneSignal. This prevents duplicate entries and ensures the agent has full context about the user's existing preferences and attributes before making any changes.

Edit Device Properties

A user updates their location or language preference in a conversation. The agent modifies their OneSignal device record with the new country code, language setting, or any custom attribute. Their notification experience adjusts to match.

Inspect Segment Definitions

A marketer asks about a specific audience segment's targeting rules. The agent retrieves the segment's filter definitions from OneSignal, showing exactly which tags, behaviors, and conditions define that audience. Segment audits happen in seconds.

List All Segments

Need a quick overview of your audience segments? The agent pulls a paginated list of all segments from OneSignal with names and creation details. Campaign planning conversations get instant context about available audiences.

OneSignal User Auth

Use Cases

Engagement powered by conversation data

See how AI agents transform chat interactions into OneSignal subscriber intelligence that makes every future notification more relevant and better targeted.

Preference Collection That Feeds Personalization

A new app user chats with your AI Agent during onboarding. The agent asks about their interests, preferred notification frequency, and content categories. Each answer is written as a tag to their OneSignal device profile in real-time. From their very first push notification, the content matches what they asked for. Opt-out rates drop because notifications feel relevant from day one.

Troubleshooting Missing Notifications in Chat

A user complains they stopped receiving push notifications. Your AI Agent retrieves their device details from OneSignal and discovers the notification_types field shows unsubscribed status. The agent walks them through re-enabling notifications in their device settings. Once fixed, the agent updates the device record to confirm the subscription is active again.

Segment Validation Before Campaign Launch

A marketing manager is about to launch a push campaign targeting premium_users. Before hitting send, they ask the AI Agent to inspect the segment definition in OneSignal. The agent retrieves the filter rules and confirms the segment targets users with the plan:premium tag and last_active within 30 days. The manager launches confidently, knowing the targeting is correct.

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OneSignal User Auth

OneSignal User Auth

FAQs

Frequently Asked Questions

How does the AI agent add tags to a subscriber's OneSignal profile?

The agent uses OneSignal's Add Tags endpoint, sending a player_id and a key-value map of tags. Up to 20 tags can be set per request with keys up to 30 characters. Tags are applied instantly and immediately affect which segments the subscriber belongs to. You can set tags to null to remove them.

Can the agent manage tags for subscribers across multiple OneSignal apps?

Yes. Each API call includes an app_id parameter, so the agent can target subscribers in different OneSignal apps. If your business runs separate apps for different products or platforms, the agent switches between them seamlessly during conversations.

What is the difference between this integration and the OneSignal REST API integration?

The REST API integration focuses on sending notifications, managing devices at scale, and viewing notification history. The User Auth integration is optimized for subscriber-level operations like adding tags, reading device details, and editing individual player profiles. Use both together for complete OneSignal control.

Does Tars store any OneSignal subscriber data?

No. Tags, device details, and segment information are all queried and written to OneSignal in real-time. Tars acts as a bridge between conversations and your OneSignal account without caching or storing subscriber data independently.

Can the agent check whether a subscriber has notifications enabled?

Yes. The View Device endpoint returns a notification_types field that indicates subscription status. A value of 1 means subscribed, and -2 means unsubscribed on iOS. The agent can use this to diagnose delivery issues and guide users through re-enabling notifications.

How is this different from managing subscribers in the OneSignal web dashboard?

The dashboard is designed for manual browsing and bulk operations. Tars lets your AI agent update individual subscriber profiles during live conversations. A user tells your chatbot they prefer weekly digests, and the tag is set instantly. No one needs to open the dashboard, find the subscriber, and update their record manually.

Can I use tags set by the agent to define notification segments in OneSignal?

Absolutely. Tags written by the agent are standard OneSignal tags and can be used in segment filter definitions. If the agent tags a user with interest:ai-tools, you can create a segment in OneSignal filtering for that tag and target campaigns accordingly.

What happens if the agent tries to update a device that no longer exists?

OneSignal returns an error response when a player_id is not found. The agent handles this gracefully by informing the user that their device record could not be located and suggesting they re-install the app or re-register for notifications. No conversation dead ends.

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Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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