OCR Web Service

Extract text from scanned documents through AI conversations automatically

A customer uploads a scanned invoice, and your AI agent processes it through OCR Web Service, extracting text, tables, and structured data in seconds. Documents get digitized during the conversation, not after a manual handoff. Support teams handle fewer document processing requests.

Chosen by 800+ global brands across industries

Document intelligence inside every chat

Your AI agent converts scanned PDFs and images into editable text, Word documents, and Excel files through OCR Web Service's recognition engine, all within the flow of conversation.

Recognize Document Text

A user submits a scanned contract. The agent sends the image to OCR Web Service's Recognize endpoint, which extracts all text content and returns it alongside word coordinates and confidence scores. The document becomes searchable and editable instantly.

Convert to Word or Excel

A finance team member needs data from a scanned report in spreadsheet format. The agent processes the document through OCR Web Service, specifying the desired output format, and delivers an editable Word or Excel file back in the conversation.

Check Account Status

Before processing a large batch, the agent verifies your OCR Web Service account details, checking remaining page credits, subscription plan, and expiration date to ensure there is sufficient quota for the job.

Multi-Language Recognition

A customer uploads a document in German or French. The agent specifies the appropriate language in the OCR settings, and OCR Web Service processes the document with language-optimized recognition, extracting text accurately regardless of the source language.

Review Processing Logs

An administrator wants to audit OCR usage over the past month. The agent retrieves processing logs from OCR Web Service filtered by date range, showing how many pages were processed, when, and by which account. Full audit trail without manual exports.

Extract Word Coordinates

A developer needs precise text positioning from a scanned form. The agent requests word-level coordinate data from OCR Web Service during recognition, returning the bounding box coordinates for each word alongside the extracted text.

OCR Web Service

Use Cases

Scanned documents, digitized in conversation

See how businesses use AI agents to extract text from invoices, contracts, and forms during live customer interactions, eliminating manual document processing bottlenecks.

Invoice Data Extraction on the Spot

A vendor submits a scanned invoice through your chat interface. Your AI agent sends the image to OCR Web Service, extracts the vendor name, line items, amounts, and due date, then presents the structured data back in the conversation. The accounting team gets clean, digitized invoice data without manually keying in numbers from a PDF scan.

Contract Review Without Manual Transcription

A customer uploads a scanned contract and asks about a specific clause. The AI agent processes the document through OCR Web Service, extracts the full text, and searches for the relevant section. The customer gets their answer from the contract content in seconds, and your team avoids hours of manual document transcription.

Processing Quota Monitoring for Operations

Before a high-volume document processing day, the operations manager asks the AI agent to check the OCR Web Service account status. The agent retrieves the remaining page credits, current subscription tier, and renewal date. The manager confirms there is enough quota to handle the batch, avoiding mid-process interruptions.

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OCR Web Service

OCR Web Service

FAQs

Frequently Asked Questions

How does the AI agent process a scanned document through OCR Web Service?

The agent calls OCR Web Service's Recognize endpoint, sending the image data along with processing settings like language and output format. The API returns extracted text, optional word coordinates, and the output document. The agent presents the results in the conversation immediately.

What image and document formats does the OCR integration support?

OCR Web Service processes scanned PDFs, TIFF, JPEG, PNG, BMP, and GIF images. Multi-page PDFs and multi-frame TIFF files are supported. The agent passes the file to the API with the appropriate format settings for optimal recognition accuracy.

Can the agent output recognized text as a Word document or Excel spreadsheet?

Yes. The OCR settings include output format options. When you specify Word (DOCX) or Excel (XLSX) as the output type, OCR Web Service returns the recognized content in that format. The agent can then share the file link or the extracted data within the conversation.

Does Tars store the documents processed through OCR Web Service?

No. Document images are sent to OCR Web Service for processing and the results are returned during the conversation. Tars does not cache or store the original documents or the extracted text. Your document data is handled by OCR Web Service according to their retention policy.

How many languages does the OCR recognition support?

OCR Web Service supports recognition in multiple languages including English, German, French, Spanish, Italian, Portuguese, and many more. You specify the language code in the processing settings, and the agent ensures the correct language model is applied for accurate extraction.

How is this different from copying text from a PDF manually?

Manual copy-paste only works on digital PDFs with embedded text. OCR Web Service processes scanned images where text exists only as pixels. Your AI agent handles the entire process, from receiving the scanned file to returning structured text, all within the conversation.

Can I check how many OCR page credits remain on my account?

Yes. The agent calls the Get Account Information endpoint, which returns your remaining page credits, subscription plan name, and expiration date. This is useful for monitoring usage before large processing jobs to ensure you have sufficient quota.

What happens if OCR processing fails on a low-quality scan?

OCR Web Service returns error details when recognition fails or produces low confidence results. The agent reports these issues clearly and suggests improving scan quality, adjusting language settings, or trying a different page. It does not leave the user without guidance.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

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At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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