MoonClerk
Subscribers ask about their next billing date, payment history, and plan details around the clock. Your AI agent queries MoonClerk in real time, retrieves subscription status, and confirms payment details without anyone touching the dashboard.
Your AI agent taps into MoonClerk's payment data to answer subscriber questions about billing, plans, and payment history the moment they ask.
MoonClerk
Real scenarios where AI handles subscription questions, payment lookups, and billing verification for MoonClerk-powered businesses.
A new subscriber completes a MoonClerk payment form and immediately asks, 'Is my membership active?' Your AI Agent queries MoonClerk by their email, confirms the subscription status and billing cycle, and shares their next payment date. The subscriber feels assured from minute one, and your team avoids a support email.
A subscriber's card declined and they reach out asking what happened. Your AI Agent looks up their MoonClerk payments filtered by status, identifies the failed charge, explains the issue, and suggests updating their payment method through MoonClerk. You retain the subscriber instead of losing them to silent churn.
A potential donor visits your site and asks, 'What giving levels do you offer?' Your AI Agent retrieves all MoonClerk payment forms, describes the monthly and one-time donation options with their corresponding amounts, and shares direct links to each form. The donor picks their level and gives without navigating away.
MoonClerk
FAQs
The agent uses MoonClerk's List Payments API with filters for customer ID, date range, and status. When a subscriber asks about a specific payment, the agent queries MoonClerk in real time, retrieves the charge amount, date, and outcome, and responds conversationally. No payment data is stored by Tars.
Yes. MoonClerk's API separates payments and subscriptions into distinct endpoints. The agent uses the subscriptions endpoint for recurring plan queries and the payments endpoint for individual charge lookups, ensuring accurate answers regardless of the payment type.
Tars uses a read-only MoonClerk API key, which provides access to customers, payments, subscriptions, forms, and discounts. The key is generated in your MoonClerk dashboard under API Settings. Since the MoonClerk API is read-only by design, the agent cannot modify payment data.
No. Tars queries MoonClerk in real time during conversations. Subscriber names, emails, payment amounts, and plan details are fetched live and only used for the current conversation. Credit card numbers are never exposed through the MoonClerk API.
The agent can identify failed payments by querying the payments endpoint filtered by status. It explains the failure to the subscriber and directs them to MoonClerk's payment update page. The agent cannot process card updates directly, but it streamlines the recovery conversation.
MoonClerk sends automated receipt and billing emails, but they are one-directional. Tars adds an interactive layer where subscribers can ask follow-up questions, get clarification on charges, and explore plan options in real time. It works across your website, WhatsApp, and other channels.
Yes. The MoonClerk Subscriptions API supports filtering by status including active, canceled, expired, past_due, pending, and unpaid. Your agent uses these filters to give subscribers accurate answers about their specific plan state.
Yes. The agent retrieves form data through the MoonClerk API regardless of where forms are embedded. It can list your available payment forms, describe their configurations, and direct prospects to the appropriate form link during conversations.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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