Mocean
Customers need confirmations, alerts, and follow-ups across every channel. Your AI agent sends SMS, triggers voice calls, and delivers WhatsApp messages through Mocean's global network, reaching mobile users in 190+ countries directly from the conversation flow.
Your AI agent leverages Mocean's SMS, voice, and WhatsApp APIs to send messages, place calls, and verify delivery status, all triggered naturally during customer interactions.
Mocean
See how businesses use AI agents to send transactional SMS, automate voice confirmations, and deliver WhatsApp notifications without building separate integrations.
A customer completes a purchase on your website. Your AI Agent sends an order confirmation via WhatsApp through Mocean with the order number, estimated delivery date, and a tracking link. If WhatsApp delivery fails, the agent falls back to SMS. The customer gets their confirmation regardless of channel preference.
A clinic needs to reduce no-shows. Your AI Agent initiates outbound voice calls through Mocean 24 hours before each appointment, using text-to-speech to confirm the date, time, and doctor name, then collecting a keypad response to confirm or reschedule. No-show rates drop without any staff phone time.
A customer asks 'Did you send my tracking number?' Your AI Agent checks the Mocean delivery report for the original SMS, confirms it was delivered successfully at 2:47 PM, and resends the tracking information if the customer missed it. Delivery communication becomes proactive instead of reactive.
Mocean
FAQs
The agent calls Mocean's WhatsApp Send Message API with your registered WhatsApp Business number as the sender and the customer's number as the recipient. It supports text messages, media attachments (images, audio, documents), template messages, and interactive buttons. Messages route through Mocean's WhatsApp Business API gateway.
Yes. After sending an SMS, Mocean returns a message ID. The agent queries the delivery status API using that ID and returns the exact delivery state, whether the message was delivered, pending, or failed. This provides confirmation beyond just 'sent' status.
Mocean uses an API key and API secret pair for authentication. Both are available in your Mocean account dashboard. Some endpoints also accept a base URL parameter for regional routing. Enter these credentials in the Tars tool configuration to enable all messaging capabilities.
No. Tars passes message content directly to Mocean's API for delivery. Message bodies, recipient numbers, and delivery reports are used only during the active conversation and are not stored on Tars servers. Mocean maintains its own delivery logs per your account settings.
Yes. Mocean's Voice API supports programmable call flows defined as JSON command arrays. The agent can initiate calls with text-to-speech prompts, DTMF input collection, call recording, and call forwarding. You define the call flow logic and the agent executes it through the API.
Mocean is a cost-effective alternative with strong coverage in Asia-Pacific markets, supporting SMS, voice, and WhatsApp through a single API. Tars supports both Mocean and Twilio integrations. If you already use Mocean or need competitive pricing for APAC messaging, this integration connects seamlessly.
Mocean connects to over 1,000 mobile networks across 190+ countries worldwide. Coverage spans North America, Europe, Asia-Pacific, and other regions. Specific pricing and delivery speed vary by destination country. Check your Mocean dashboard for country-specific rates and routing.
The agent sends messages one at a time through the API, ideal for transactional messaging like order confirmations and appointment reminders. For bulk marketing campaigns with thousands of recipients, use Mocean's bulk SMS portal directly. The agent excels at event-driven, conversation-triggered messaging.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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