Microsoft Teams
Customers and employees ask questions across channels and chats. Your AI agent responds by posting updates, searching messages, scheduling meetings, and managing teams - all from within the conversation. Internal support tickets drop while response speed doubles.
Your AI agent becomes a Teams power user, posting messages, retrieving chat history, and coordinating meetings without anyone switching tabs.
Microsoft Teams
See how businesses use AI agents to streamline Microsoft Teams workflows, from answering internal questions to coordinating meetings across time zones.
A new hire asks 'What is our refund policy?' in the support channel. Your AI Agent searches across Teams messages and shared files, finds the policy document uploaded last month, and posts a summary with a direct link. The new hire gets an answer in seconds. HR avoids another repetitive question.
A sales rep tells the AI agent 'Set up a demo with the product team for next Tuesday.' The agent creates a Teams online meeting with the right participants and time, posts the meeting link in the relevant channel, and notifies attendees. No calendar ping-pong. No back-and-forth emails.
A project manager asks the AI agent to post a weekly status update across three different Teams channels. The agent composes tailored messages for engineering, design, and leadership channels, each highlighting the metrics that matter to that audience. One request replaces three manual posts.
Microsoft Teams
FAQs
The agent uses Microsoft Graph's Search API with KQL (Keyword Query Language) syntax to search across all Teams chats and channels the authenticated user can access. It can filter by sender, date range, attachments, and keywords. Results include message content, sender details, and direct links to the original conversation.
Yes, as long as the authenticated Microsoft account has membership in the private channel. The agent respects all Teams channel permissions. It can post to standard, private, and shared channels where the connected account has write access.
Tars requests OAuth scopes for channels, chats, messages, meetings, and user directory access. Specific scopes include ChannelMessage.Send, Chat.ReadWrite, OnlineMeetings.ReadWrite, and Team.ReadBasic.All. You grant these during the OAuth flow and can review them in your Azure AD admin portal at any time.
No. Tars queries Microsoft Graph in real-time during conversations. Message content, file metadata, and user information are fetched live and used only to respond to the current request. We do not maintain a separate database of your Teams data.
Yes. The agent creates online meetings via the Graph API and can include external email addresses as participants. External attendees receive a standard Teams meeting invite with a join link. Your organization's external access policies in Teams admin center still apply.
Microsoft Copilot works inside the Teams interface for internal users. Tars AI Agents work across your website, WhatsApp, SMS, and other customer-facing channels, bringing Teams data into external conversations. Your customers interact with the agent without needing a Teams account themselves.
The agent handles this gracefully. If a channel or team no longer exists, the Graph API returns an error that the agent catches. It informs the user that the channel is unavailable and suggests alternatives or offers to connect them with a human team member.
Yes. The agent can post replies to existing channel message threads using the message ID. This keeps conversations organized within their original thread rather than creating new top-level posts. Thread context is preserved for everyone in the channel.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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