Memberstack
Members asking about their plan, login issues, or billing? Your AI agent pulls their profile from Memberstack, checks plan assignments, and resolves account questions in real-time. Your membership site runs on autopilot while you focus on growing your community.
From account lookups to plan changes, your AI agent handles the membership operations that used to require logging into your Memberstack dashboard.
Memberstack
See how membership site owners use AI to handle the account questions, plan changes, and onboarding tasks that eat into their time.
A member messages 'My content is locked and I'm supposed to have premium access.' Your AI Agent looks up their Memberstack profile by email, checks their plan assignment, and discovers their free plan was never upgraded after purchase. The agent assigns the correct plan, confirms the gated content is now accessible, and apologizes for the inconvenience. Problem solved in under a minute.
A website visitor exploring your membership asks questions about what each tier includes. Your AI Agent retrieves all plans from Memberstack, explains the differences conversationally, and when the visitor decides on the free tier, creates their account right in the chat. The new member receives their login credentials and starts exploring immediately. No signup page friction.
A member requests account deletion and wants their payment data removed too. Your AI Agent confirms the request, deletes their Memberstack member record with the Stripe cancellation flags enabled, and sends a confirmation message. The member's subscription, customer record, and membership data are all cleaned up. Professional offboarding that respects the member's wishes.
Memberstack
FAQs
The agent uses Memberstack's Get Member endpoint, searching by member ID (starting with 'mem_') or URL-encoded email address. The API returns the full member profile including plan assignments, custom fields, metadata, and login redirect settings. The lookup happens in real-time during the conversation.
Through the API, the agent can assign and remove free plans directly. For paid plan changes that involve Stripe billing, the agent can guide the member through the upgrade flow or create the member with specific plan assignments at creation time. Actual Stripe subscription changes follow your configured payment flows.
You control this. The delete endpoint accepts optional flags for cancelStripeSubscriptions and deleteStripeCustomer. You can configure the agent to cancel subscriptions only, delete the full Stripe customer record, or leave Stripe data untouched. Each deletion is configured based on your business rules.
No. All member lookups, updates, and deletions happen through live API calls to Memberstack. Member emails, plan details, and custom fields are fetched in real-time and used only to respond to the current conversation. Tars does not maintain a separate database of your membership data.
Yes. The Update Member endpoint allows the agent to modify custom fields (like firstName, country, or any fields you have defined), metadata objects, email addresses, and login redirect paths. Updates replace existing values, so the agent sends the complete object for fields that need partial changes.
Memberstack's dashboard is for you, the site owner. Tars AI Agents face your members directly, handling their questions conversationally on your website, WhatsApp, or any channel. Members get instant help without navigating account settings pages, and you handle fewer support emails about plan access and login problems.
Yes. The List Members endpoint supports cursor-based pagination with configurable limits up to 200 per page and ASC or DESC ordering. The agent can iterate through your full member list for tasks like auditing active members or identifying accounts that need attention.
Your Secret API key is encrypted at rest and transmitted over HTTPS. Tars never exposes the key in conversations or logs. Since Memberstack Secret keys carry admin privileges, only authorized team members should add the key in the Tars dashboard. You can rotate the key anytime from your Memberstack settings.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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