Memberspot
Students asking about course access, login issues, or enrollment status at all hours? Your AI agent looks up their Memberspot account, checks offer assignments, and resolves access problems instantly. Support tickets about 'I can't access my course' become a thing of the past.
Your AI agent taps into Memberspot's user and offer management APIs, turning student requests into instant resolutions without admin panel logins.
Memberspot
How course creators and training businesses use AI to handle the repetitive student support questions that consume hours every week.
A student studying for tomorrow's exam messages at midnight saying they cannot log in. Your AI Agent searches their email in Memberspot, confirms the account is active, generates a temporary login token, and sends them a direct access link. The student resumes studying within a minute. Your support inbox stays empty until morning.
A new customer completes a purchase through your payment processor. Your AI Agent receives the event, finds the student's Memberspot account by email, and activates the purchased offer. The student gets a welcome message confirming access is ready. No manual enrollment step. No 'when will I get access?' emails.
A student requests and receives a refund for a course. Your AI Agent updates the order state in Memberspot to deactivate the offer, then sends a polite message confirming the refund and explaining that course access has been adjusted. Clean, professional, and handled entirely without human intervention.
Memberspot
FAQs
The agent asks the student for their email address and uses Memberspot's Find User By Mail endpoint to look up their account in real-time. If the account exists, the agent retrieves their profile details including active offers, custom properties, and enrollment status.
Yes. Memberspot login tokens expire after one hour and can only be used once. The agent generates the token through the official API and shares it over the same encrypted conversation channel. The student gets temporary access without their password being exposed or changed.
Yes. Using Memberspot's Set User Offer State endpoint, the agent can activate or revoke access to any specific offer for a student identified by email. You control which offers the agent can manage through your gambit configuration, so sensitive premium courses can require manual approval.
No. All student lookups and offer management happen in real-time through Memberspot's API. Student emails, enrollment status, and course access data are fetched live during conversations and are not stored in Tars systems. Your GDPR-compliant Memberspot hosting remains the single source of truth.
The agent processes one student at a time during conversations, which is the natural flow for support interactions. For bulk enrollment scenarios triggered by webhooks or batch purchases, the agent can process multiple requests sequentially through Memberspot's API.
Memberspot's native features require students to navigate the platform or admins to log into the dashboard. Tars AI Agents handle access management conversationally, meeting students where they already are, on your website, WhatsApp, or messaging channels. Students get help without logging into any admin system.
The agent can retrieve all defined custom user properties from your Memberspot account. If you track fields like 'company name,' 'learning track,' or 'cohort,' the agent accesses these to personalize conversations and route requests to the appropriate support tier.
When the agent looks up a student by email, the response includes their offer assignments and active courses. The agent can tell the student exactly which courses they have access to, which are active versus expired, and whether any new offers are available for them.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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