MailerSend
Your AI agent monitors MailerSend delivery logs, checks domain health, retrieves recipient histories, and tracks SMS activity, all through natural conversation. When a customer asks 'Did you get my email?', your agent knows the answer before your support team even sees the ticket.
From email message tracking to SMS logs and domain verification, your AI agent gives your team instant access to MailerSend delivery data.
MailerSend
Real-world scenarios where your AI agent resolves email delivery questions that would otherwise pile up in your support queue.
A customer says they never received their order confirmation. Your AI Agent searches MailerSend's message logs by their email address, finds the message was delivered successfully at 3:47 PM, and tells the customer to check their spam folder. If the message bounced, the agent identifies the bounce reason and offers to resend. Your support team handles zero 'Where is my email?' tickets.
Your ops team asks the agent to check the status of your sending domains. The agent queries MailerSend's Domain API, confirms DNS records are verified, SPF and DKIM are passing, and flags one staging domain that still needs MX record setup. Deliverability issues caught before they affect customers, not after complaint rates spike.
A user reports not receiving their login verification code. Your AI Agent queries the SMS activity log for their phone number, finds the message was delivered but the status shows 'queued' delay due to carrier routing. The agent explains the delay and offers to trigger a fresh code. Authentication support handled instantly without escalation.
MailerSend
FAQs
The agent uses MailerSend's Get Messages API, filtering by date range. It retrieves a list of sent messages with delivery status, timestamps, and recipient information. For specific messages, the agent can narrow results to a particular email address or date window to find exact delivery records.
Yes. The agent calls the Get Domain endpoint with your domain ID and returns the full DNS configuration status including SPF, DKIM, and CNAME verification. It can also list all configured domains to give an overview of your sending infrastructure health.
No. Tars queries MailerSend's API in real time during conversations. Message logs, recipient lists, and domain information are fetched live. We do not cache or store your transactional email data outside of the active conversation context.
Yes. MailerSend offers SMS capabilities alongside email, and the agent can query SMS activity, messages, and recipient data through dedicated SMS API endpoints. Filter by phone number, date range, or delivery status to troubleshoot SMS delivery issues.
When creating a token in your MailerSend dashboard, you select specific scopes like email.read, domains.read, and sms.read. Grant only the scopes your agent needs. Read-only scopes are sufficient for monitoring and troubleshooting, keeping your sending infrastructure protected.
The dashboard requires logging in and manually searching logs. A Tars AI Agent answers delivery questions from any channel, whether your customer asks on your website, WhatsApp, or through a support widget. Your support team never needs to share dashboard access or search logs manually.
Yes. The agent can call the Get API Quota endpoint to retrieve your current API usage against your plan limits. This helps your engineering team monitor whether you are approaching rate limits before they affect email delivery.
Yes. The agent can create, list, and delete webhooks through MailerSend's Webhook API. Configure event notifications for deliveries, opens, clicks, bounces, and spam complaints. Your development team can manage webhook endpoints conversationally without touching code.
Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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