Mailboxlayer

Stop fake emails at the door with Mailboxlayer validation

Before your AI agent adds a lead to your CRM or sends a follow-up, Mailboxlayer verifies the email is real. Syntax checks, SMTP pings, MX record lookups, disposable email detection, and catch-all flags happen in milliseconds. Your database stays clean, your bounce rate drops, and every email you collect is deliverable.

Chosen by 800+ global brands across industries

Multi-layer email validation in every chat

Your AI agent validates email addresses through six distinct checks in a single API call, catching typos, fake providers, and undeliverable addresses before they pollute your data.

Mailboxlayer

Use Cases

Clean data from the first interaction

See how businesses use AI-powered email validation to block fake addresses, reduce bounces, and ensure every lead collected in conversation is genuine.

Real-Time Lead Validation During Sign-Up Conversations

A visitor chats with your AI Agent and provides their email to download a whitepaper. Before creating the lead, the agent sends the email to Mailboxlayer for validation. The syntax is correct, SMTP confirms the mailbox exists, and no disposable flag is raised. The lead is saved to your CRM with confidence. Your marketing team sends to a verified address, not a bounce.

Blocking Disposable Emails from Free Trials

A user tries to sign up for a free trial using a disposable email. Your AI Agent validates through Mailboxlayer, which flags the address as a known disposable provider. The agent explains that a permanent email is required and asks for an alternative. Your trial abuse rate drops, and only genuine users access your product.

B2B Lead Quality Enforcement in Sales Chat

A visitor requests a demo and provides a Gmail address. Your AI Agent checks Mailboxlayer's free provider flag and determines this is a consumer email. For enterprise demos, the agent politely asks for a company email. When a corporate address is provided, it passes all validation checks. Your sales team gets qualified leads with business domains, improving meeting show rates.

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FAQs

Frequently Asked Questions

What exactly does Mailboxlayer check when validating an email?

Mailboxlayer performs up to six checks in a single API call: syntax format validation, SMTP mailbox verification, MX record lookup, disposable email detection, free provider identification, and catch-all domain detection. Each check can be toggled on or off through parameters.

Does the validation happen during the conversation or after?

During. When a visitor provides their email, the agent sends it to Mailboxlayer immediately. The API responds in milliseconds with validation results. If the email fails checks, the agent asks for a correction within the same conversation flow. No delays, no post-hoc cleanup.

Can I customize which validation checks the agent performs?

Yes. Mailboxlayer's API accepts parameters to enable or disable each check: format, smtp, mx, disposable, free, catch_all, and role. Configure the agent to run only the checks relevant to your use case, like skipping free provider detection for B2C scenarios.

What is a 'role-based' email address and should I block it?

Role-based addresses like info@, admin@, or support@ are tied to a function rather than a person. Mailboxlayer detects these with the role parameter. Whether to block them depends on your use case. For personal lead capture, you may want to flag them. For general inquiries, they are perfectly valid.

Does Tars store the email addresses validated through Mailboxlayer?

Tars passes the email to Mailboxlayer for validation and receives the result. The email is used during the conversation to create leads or respond to the visitor. Tars does not maintain a separate database of validated addresses. Your data stays in your CRM or marketing platform.

How accurate is Mailboxlayer's SMTP verification?

SMTP verification pings the actual mail server to confirm the mailbox exists. It is highly accurate for most domains. However, some servers do not respond to verification pings or use catch-all configurations, which Mailboxlayer flags separately so you can make informed decisions.

What happens if the Mailboxlayer API is temporarily unavailable?

The agent handles API failures gracefully. If Mailboxlayer does not respond, the agent can accept the email with a note to verify later, or ask the visitor to confirm the address manually. Your conversation flow continues uninterrupted.

How many emails can I validate with Mailboxlayer through Tars?

Validation volume depends on your Mailboxlayer plan. The free tier includes 250 monthly validations. Paid plans scale from there. Each conversation that collects an email uses one validation call. The agent manages your quota efficiently by validating only when an email is actually provided.

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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