Magnetic

Professional services teams run smarter with Magnetic AI

Client asks about project status. Your AI agent pulls the answer from Magnetic in real time, searching tasks, contacts, and follow-ups without anyone opening the platform. Professional services firms keep clients informed and teams aligned through conversational AI powered by live project data.

Chosen by 800+ global brands across industries

Project and client data on demand

Your AI agent reaches into Magnetic's project management system to surface tasks, contacts, follow-ups, and opportunity statuses whenever someone asks.

Magnetic

Use Cases

Services firm workflows accelerated

See how agencies and consulting firms use AI to keep clients updated, surface project data, and manage follow-ups without switching between tools.

Client Status Updates Without Opening Magnetic

A client messages, 'How is our branding project going?' Your AI Agent searches Magnetic tasks for that client's grouping, finds four tasks complete and two in progress, and sends a concise update with the remaining timeline. The client gets transparency instantly, and your account manager avoids a 15-minute dashboard session to draft the same answer.

Morning Follow-Up Briefs for Account Managers

An account manager starts their day by asking the AI Agent for today's follow-ups. The agent retrieves all pending follow-ups from Magnetic assigned to that user, lists three client touchpoints with context, and highlights one overdue item. The manager starts their day focused and prepared, no dashboard trawling required.

Pipeline Reviews During Leadership Standups

During a weekly standup, the sales lead asks, 'What proposals are still outstanding?' Your AI Agent queries Magnetic's opportunity statuses, identifies seven unsigned groupings, and breaks them down by stage. The leadership team reviews the pipeline in conversation, makes decisions on the spot, and skips the traditional report-pulling exercise.

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Magnetic

Magnetic

FAQs

Frequently Asked Questions

How does the AI agent search for contacts in Magnetic?

The agent uses Magnetic's search contacts endpoint, querying by field name (like email or lastName) and value. It can also filter by client ID to narrow results to a specific account. The API returns matching contacts with their full profile data, and the agent presents the relevant details conversationally.

Can the agent retrieve task details including custom fields from Magnetic?

Yes. The agent can fetch individual tasks by ID and retrieve custom field definitions for groupings. This means project-specific fields your team has configured in Magnetic, like budget codes or internal status labels, are accessible through the agent alongside standard task properties.

What are 'groupings' in Magnetic and how does the agent use them?

Groupings in Magnetic represent projects or jobs. Signed groupings are active projects, while unsigned groupings are opportunities or proposals. The agent retrieves grouping lists, statuses, and tags to give your team a portfolio-level view of active and pending work.

Does the agent modify tasks or create new records in Magnetic?

The current integration focuses on retrieving data. The agent searches contacts, tasks, and groupings, fetches follow-ups, and reads statuses. It does not create, update, or delete records in Magnetic, ensuring your project data remains exactly as your team manages it.

Can I see follow-ups for other team members, or only my own?

The follow-ups endpoint returns tasks assigned to the authenticated user. If you need visibility into another team member's follow-ups, you would need to authenticate with their API token or use the task search endpoint to filter by assignee across the organization.

How is this different from Magnetic's built-in dashboard and reports?

Magnetic's dashboard requires logging into the platform and navigating through screens. Tars brings that data into conversational channels like Slack, WhatsApp, or your website. Clients and team members ask questions in plain language and get answers without learning the Magnetic interface.

What authentication does the Magnetic integration use?

Magnetic uses an API token for authentication. You generate this token from your Magnetic account and enter it in the Tars dashboard when adding the tool. The token authenticates all API requests, and you can regenerate it anytime from Magnetic to revoke access.

Can the agent show which team members are assigned to specific projects?

Yes. The agent can retrieve user details by ID and list all users in your company through Magnetic's API. Combined with task and grouping data, it can identify who is working on what, making resource visibility available through conversation.

How to add Tools to your AI Agent

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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ISO
SOC 2
HIPAA

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